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I had them installed, and for 5 months, the system kept dropping off the cellular, and the panel did not work. I went through *** and they want me to pay for the monthly fees and are trying to hold me responsible for paying for the entire 3-year contract when their system does not work.

The technician didn't show up 3 times when they scheduled to come to my house. I took time off from work, and they didn't show.

I called them, and they continued giving me the runaround.

Save your money and go with ADT or another reliable company. If you google this company, you will see that they use search engine tactics to hide their lawsuits and bad BBB reviews.

This has officially been the worst company I have EVER dealt with.

User's recommendation: Do reseach with other reputable companies.

Monetary Loss: $2500.

Vivint Cons: Panel and sensors do not work and horrible service.

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