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2.0
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Equipment Quality
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I have had wireless internet services for about 2 months. This has been the most frustrating and least productive 2 months of my life.

No matter what time of day I call they claim the cancellation department is not open. They transfer and I get a voicemail for someone to call me back. This is seriously the worst company and worst customer service I have ever experienced in my life!!! I've called in 1-2 times per week and they claim they are experiencing outages and have no idea when they'll be back up.

There is a cancellation service as they require a 2 year contract and despite the faulty service I can't even get someone on the line to cancel.

WARNING I would never do business with Vivint.

Reason of review: Bad quality.

Monetary Loss: $390.

Preferred solution: Allow me to cancel my service without a cancellation fee. .

Company wrote 0 public responses to the review from Oct 03, 2015.
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