Me and my fiance purchased Vivint alarm services last summer.We had a door to door salesman come and said that we needed to get an alarm.That all our neighbors got one and their has been several burglaries in the area.BS. Well most neighbors got one,but no robberies,burglaries in area.Small quiet town.Well was promised install was free and we could cancel after 18 months.Well system is a joke several false alarms.We had Police called 3 times every time false alarm.Faulty motion sensor!
WE had tech out adjusted than replaced motion sensor.Still had problems.Police Dept had sent us a letter that we had to fix problem and they would charge us for each call,response.So we tried to cancel service.SO long story short had to file complaint with Ag's office. Vivint said we had to pay over 2000to get out of our contract.SO we eventually spoke to Investigators at AG'S. Office in Utah.Well shd said they haveso many complaints the assigned a Dept just to handle these complaints.Well we agreed to payback few hundred for install fees.But we were out the contract! Total *** service,products,contracts.We.
Don't recommend Vivint to anyone.Total scam.The other day a salesman came to our door to sale us Vivint! Really Evan after we posted no soliciting sign and expressed our concerns.they still try total aggressive sales.Buyer's be aware..
Monetary Loss: $500.