I am really happy w/their service for 4 month now, in El Paso, but today 2/22/15, the service is dead and there is NO Cust. Service to answer calls at 855-881-3385.
I switched on the spot when they came because I was tired w/Att and TimeWarner bad service, bat internet speeds and not constant speeds of up to 15 Mps., but w/Vivint I was getting consistently speeds of 90plus up/down w/wired connection to modem and w/my laptop wirelessly around 40 dwn/75 up... not bad for $55/mo.
Now, I don't know what to think yet since I am out now for 4 hours and there is no one to answer the calls.
Writing this review thanks to my TMobile HotSpot
This person wrote the review because of poor customer service at Vivint. Reviewer claimed that he or she lost $200 and wants Vivint to have the product delivered.
The most disappointing in user's experience was no help with internet is dead. Author liked the most blazing speeds. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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