High Point, North Carolina
Not resolved
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
1 comment

Horrible company, is a total scam. We were sold this company on the understanding that we could cancel within 30 days and that there was no long term contract.

When we tried to cancel within 30days we were denied our ability to cancel. Now it's 11 months later and we still can't get this company to cancel and they are telling us we are locked into a 5yr contract and the only way out is to pay over $3k.

Product or Service Mentioned: Vivint Security System.

Reason of review: Poor customer service.

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Anonymous
#1186852

Sorry to hear I want out too what a jerks