Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I have had Vivint since January 2016 and have been in billing *** since.. I would not suggest this company to anyone!!

I am calling my attorney tomorrow to see about getting me out of this nightmare, so I can get my home security with a dependable company who knows how to properly bill. I have lived up to my end of the contract and allow them to draft my account every month and have the money in to do so. I feel like they should have to live up to their end and bill and draft properly.

I call everytime they bill twice my monthly amount and everyone I talk to has a different reason why it was billed!! Get it together!!

Product or Service Mentioned: Vivint Security System.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Sep 23, 2016.
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