Product: Vivint Security System Plan Clear all filters (9 of 9 reviews match)
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-I original signed up with Vivint at Best Buy in Nov.2017 I got a full package deal doorbell and 2 outdoor cameras and one inside cameras they charged me $2200 for everything. I asked several different questions about the service the company ect and made sure they was...
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Anonymous
Annonymoustoo

Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed)....

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Vivint Security System Plan
#1231661
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After he wasted all of his time lying to me about all these strange reasons that I MUST take the most expensive plan Vivint offers as it was company policy to start all new customers out on the highest plan and if you did not want it you could call in an drop it down...
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1.0
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Vivint Security System Plan
I didn't like
  • No integrity
  • Unethical
#1167158
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5 year( yes one and half) to come out to have a new door bell. 3.5 year contract I am stuck, just Wright this review so no one else have to go through what I am going thro.. I try other services but so far vivint by far the worst save you self from 3.5 year of headeack...
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1.1
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Vivint Security System Plan
#1143770
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Vivint - They SUCK

Cancelled service moved from state and 3 months later they tell me I owe them more money after already buying out a contract then continue to try and sell me more systems or contracts. DO NOT USE THIS COMPANY THEIR CONTRACT SUCKS, EQUIPMENT SUCKS, CUSTOMER SERVICE IS ***
1.0
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Advertised vs Delivered
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
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Product
Vivint Security System Plan
#1117936
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I contacted Vivint to cancel the acct at my Mother's home. She passed away a year and a half ago, and we have the house sold to someone and, obviously, no longer need the service. They tried to sell me on a cheaper plan, even though they knew I would no longer own the...
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3.1
Product
Vivint Security System Plan
I didn't like
  • Cancellation policy
  • Lying about terms of service
  • Being lied totold i cannot cancel
#1077484
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Vivint - Had a terrible time canceling this service when I moved

Husband wanted the service. I thought it was overpriced. It was. We kept it for a couple of years. We moved to another part of the state. Did not want the service. Oh my God it was a horror story trying to cancel this service.
Product
Vivint Security System Plan
#1073241
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We built a new house in a pretty wealthy neighborhood, CRS came around and basically got most of the people to sign a 3 year contract.The service was garbage from the word go but thats a whole different story. The biggest scam is they automatically renew your 3 year...
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1.3
Product
Vivint Security System Plan
#1052705
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I am very frustrated and upset with the deception I have received from Vivint from day one. When I was offered the alarm system I was lied to and deceived by two young salesmen. Stating they were in college and Vivint was taking over ADT which I had at the time. I was...
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Anonymous
Anonymous

Vivent deceived us. Same thing, lied and misrepresented the plan & then signed us up for 5 years instead of two. Then lied again when we sold our house & new owner was suppose...

Product
Vivint Security System Plan
#1040654
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I had vivint over 6 years, at first they were great, I would recommend to my family and friends. Towards the end and now that I'm discontinuing the service, it's a nightmare. When I called to cancel my service, I was told I had to write a letter, then I wrote a letter...
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1.0
Product
Vivint Security System Plan
I didn't like
  • Lies
  • Technical support
  • Misinformation
#871090
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