Product: Vivint Security System Plan Clear all filters (0 of 12 reviews match)
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Vivint is the worst company I've ever been trapped into staying with. The salesperson lied about my pricing, then when I called their customer service about it for 3 months straight, they told me that the price I said was not documented. So in other words, it's my word...
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Anonymous
Jason

I agree. They are the worst company I have ever dealt with System hasn't worked since I bought it 6 months ago. Service guys say there is no way to make it work as everything ...

1.0
Virginia, Minnesota
Product
Vivint Security System Plan
I didn't like
  • Unprofessional conduct
  • Not caring about your system problems
  • Technical support
#1378309
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They did a software update, I think this is their scam to sell new equipment to customers. Cause that’s when our troubles began, alarms went off all hrs of the day and night , multiple times, Vivint insisted we purchase the new and improved package, we refused. We...
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1.0
Product
Vivint Security System Plan
I liked
  • Look of the control panel
  • I like the equipment when it works
I didn't like
  • Pressure to renew
  • How to stop service
  • Deceitfulness of salesman
#1294723
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I just read a review that is word for word what happened to me. We live in a high end neighborhood and CRS came around and got most people signed up on a 3 year contract. Well when the 3 years was up they automatically renew you without permission, and when you don't...
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1.0
Product
Vivint Security System Plan
#1244656
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-I original signed up with Vivint at Best Buy in Nov.2017 I got a full package deal doorbell and 2 outdoor cameras and one inside cameras they charged me $2200 for everything. I asked several different questions about the service the company ect and made sure they was...
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Anonymous
Annonymoustoo

Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed)....

Product
Vivint Security System Plan
#1231661
Reply to reviews
After he wasted all of his time lying to me about all these strange reasons that I MUST take the most expensive plan Vivint offers as it was company policy to start all new customers out on the highest plan and if you did not want it you could call in an drop it down...
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1.0
Product
Vivint Security System Plan
I didn't like
  • Unethical
  • No integrity
#1167158
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5 year( yes one and half) to come out to have a new door bell. 3.5 year contract I am stuck, just Wright this review so no one else have to go through what I am going thro.. I try other services but so far vivint by far the worst save you self from 3.5 year of headeack...
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1.1
Product
Vivint Security System Plan
#1143770
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Vivint - They SUCK

Cancelled service moved from state and 3 months later they tell me I owe them more money after already buying out a contract then continue to try and sell me more systems or contracts. DO NOT USE THIS COMPANY THEIR CONTRACT SUCKS, EQUIPMENT SUCKS, CUSTOMER SERVICE IS ***
1.0
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Diversity of Products or Services
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Product
Vivint Security System Plan
#1117936
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I contacted Vivint to cancel the acct at my Mother's home. She passed away a year and a half ago, and we have the house sold to someone and, obviously, no longer need the service. They tried to sell me on a cheaper plan, even though they knew I would no longer own the...
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3.1
Product
Vivint Security System Plan
I didn't like
  • Lying about terms of service
  • Being lied totold i cannot cancel
  • Cancellation policy
#1077484
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Vivint - Had a terrible time canceling this service when I moved

Husband wanted the service. I thought it was overpriced. It was. We kept it for a couple of years. We moved to another part of the state. Did not want the service. Oh my God it was a horror story trying to cancel this service.
Product
Vivint Security System Plan
#1073241
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We built a new house in a pretty wealthy neighborhood, CRS came around and basically got most of the people to sign a 3 year contract.The service was garbage from the word go but thats a whole different story. The biggest scam is they automatically renew your 3 year...
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1.3
Product
Vivint Security System Plan
#1052705
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