Product: Vivint Security System Installation Rating: 2 Stars Clear all filters (4 of 15 reviews match)
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Product:
Rating:
1.9
Details
Vivint personnel have lied & heated me out of almost $6,000. Starting with someone coming to my door around 4th of July 2007 & chatting with me about my home security system (which I already had through a different company), next thing I knew there were a few guys in...
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Review
#1001293 Review #1001293 is a subjective opinion of poster.
Service
Vivint Security System Installation
Cons
  • Coercion to upgrade when not needed
  • Sales tactics
  • Lies
Reason of review
Poor customer service
Tags
  • Cancel Contract
2.0
Details
So far my husband and I have been very unimpressed with Vivint. We live in a new neighborhood and have had several companies stop by to sell us their systems. We could have chosen any company but having had experience with Vivint in the past, we waited for them to drop...
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Review
#990826 Review #990826 is a subjective opinion of poster.
Service
Vivint Security System Installation
Reason of review
Order processing issue
1.6
Details
I would like to share my experience with vivint. I first signed up with vivint (then known as APX alarms) in May 2010. The salesman that came to my door was polite and very knowledgeable. Not too pushy but still managed to convince me to set up an alarm. I had...
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4 comments
Anonymous
#1467284

Worst contact ever!! Five year and their *** starts breaking one year in and then they want you to pay for fixing it! Huge Scam!!

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Review
#882744 Review #882744 is a subjective opinion of poster.
Service
Vivint Security System Installation
Reason of review
Bad quality
2.1
Details
Vivint - Bad service and worse install
Vivint - Bad service and worse install

Update by user Sep 29, 2015

Update, After a month of calls from Vivint to come and remove their equipment and me telling them no not till the damage they made was fixed and about 4 calls asking about the damage and each call did not know about the reps calls before theirs so I would have to go t...

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1 comment
Anonymous
#1148582

Looks like a *** door frame to begin with.

Review
#691487 Review #691487 is a subjective opinion of poster.
Service
Vivint Security System Installation
Cons
  • Not caring about your system problems
  • Service
  • Installers work
Reason of review
Poor customer service
Preferred solution
Cancel the service.

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts