Manufacturer: Vivint Category: Installation Clear all filters (9 of 9 reviews match)
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We wanted to add more security to our house like the self locking key, doorbell mirror and another whole building.We have wonderful security here but they don't offer the key lock or the door bell so when Vivinit came by our house we were pleased. The guy promised us...
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1.0
Product
Vivint Security System Installation
#1075072
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Vivint personnel have lied & heated me out of almost $6,000. Starting with someone coming to my door around 4th of July 2007 & chatting with me about my home security system (which I already had through a different company), next thing I knew there were a few guys in...
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1.9
Product
Vivint Security System Installation
I didn't like
  • Sales tactics
  • Lies
  • Coercion to upgrade when not needed
#1001293
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So far my husband and I have been very unimpressed with Vivint. We live in a new neighborhood and have had several companies stop by to sell us their systems. We could have chosen any company but having had experience with Vivint in the past, we waited for them to drop...
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2.0
Product
Vivint Security System Installation
#990826
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I changed my yard sign to say "worst customer service company, Vivint". My neighbor just went with a different company (good for them). This is not the first issue with their product. I realize my mistake in trusting this company, will drop their service as soon as my...
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Product
Vivint Security System Installation
#981478
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I was assured by the vivint customer account rep that I wouldn't be charged anything since I decided to cancel. In the course of the phone calls, I also found out that they charge to send a tech for any issues (free with most other security companies). Day 4 and I...
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1.1
Product
Vivint Security System Installation
I didn't like
  • Overpriced
  • Omission of facts acceptable
  • Misrepresentation
#885834
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Vivint - Don't sign on the dotted line
Vivint - Don't sign on the dotted line
I promised the people at VIVINT I would share our experience, so here is it. We fell for it, I admit. It was the glittery extras that drew me in. We were very happy with the security system we had been using, but this salesperson got me interested when he mentioned...
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Anonymous
Anonymous

Thank you. Now I will not use them

Anonymous
Anonymous

it is a rip off

1.1
Product
Vivint Security System Installation
I didn't like
  • Double billed
  • Very long hold times to speak with agent
  • No explanation of service fees for techs
#884876
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Do not get a Vivint.Smart Home Security Solutions. If you move into a house that they cannot 100% secure they will still make you install the system and pay the rest of your contract. If you don't want the unsecure system they will still make you pay the rest of the...
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1.4
Product
Vivint Security System Installation
I liked
  • Ok until the move
I didn't like
  • Being lied totold i cannot cancel
  • Scripted answers from service reps
#726682
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Vivint - Bad service and worse install
Vivint - Bad service and worse install
I am having a BIG issue with Vivint and at this point will NOT recommend anyone use them, I had it install on Aug 9th and I said yes to their sales rep and that same night it was installed, We had a few small issues the next day but the sales rep took care of them (Our...
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Anonymous
Anonymous

Looks like a *** door frame to begin with.

2.1
Product
Vivint Security System Installation
I liked
  • Ease of working when not locked up
I didn't like
  • Pushy
  • Cancellation policies
  • Not caring about your system problems
#691487
Reply to reviews

Vivint - Terrible company

#1074698
1.0
From the installer not having tools to install to the system not working to cancellation, I canceled immediately, took a huge lost on equipment (no refund). Stay away from this so called security company.
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