Reply by Vivint

Not resolved
Vivint thanks this customer for their feedback and for taking the time to submit a review with Pissed Consumer. We apologize for any difficulties they have experienced during the cancellation process. We are committed to reaching a resolution and encourage this customer to speak with our Customer Loyalty team to resolve the concerns outlined in their complaint.
Author's
0 comments

I signed up for Vivint about a month ago, reviewed the contract, then cancelled within the 3 days as the contract states, IN WRITING through USPS with tracking (not the 30 days that was quoted verbally). Yesterday, Vivint debited my checking account for services.

Related: Vivint - Mrs. Jean Onasch

Now I have to jump through more hoops (calling Vivent, my bank, etc) to fix this even though I followed the contract. This process just started and I'm not sure how far I will have to go yet. I should not have had to do anything.

Just saying it how it is and take from it what you want.

Product or Service Mentioned: Vivint Security System.

Monetary Loss: $100.

Company wrote 0 private or public responses to the review from Jul 17, 2013.

Review #363270 is a subjective opinion of

Private message
Helpful? Yes 4 No 0
Do You Have Something To Say ?
Write a review

Vivint Products and Services

Similar to Vivint

Vivint Most Helpful Reviews

More

You May Also Like

Vivint - Terrible Company!!!
Vivint
"TERRIBLE!! I sold my home and didn't buy another one. I cannot get them to disconnect the service at my old address. I don't have a house to transfer service..." Read more
Monitronics - DAMAGED HOUSEHOLD GOODS
Monitronics
"I just got off the phone with Mathew with a response to a resolution. After a technician broke approximately $700 (purchased price in 1980's) of articles in my home due..." Read more
Vivint - Unfairly billed
Vivint
"After four years with Vivant, tried to switch my service and was told my 3 year contract had been auto renewed and i was billed $1275 for canceling my service...." Read more
Vivint - Vivent is hands down the Worst internet service provider I have ever used
Vivint
"We signed up with Vivent Wireless internet and phone in April of 2015. I was so excited by the promise of up to 100Mbs for the same price I was..." Read more
Camping World - Given the run around
Camping World
"Went to purchase a winnebago at camping world in st. Augustin fl. Were told we could get a 78000 trailer with 10000. Off for the trade in of our motorcycle...." Read more
Real Movers Moving And Storage - They should lose their license.
Real Movers Moving And Storage
"Beware anyone who is thinking of hiring a MOVER. Real Movers Moving and Storage in Miami is the WORSE mover one can have. What they didn't lose they destroyed. Antique..." Read more
Century Communities - Devastated!
Century Communities
"I am a "customer" in GA. I began at the end of 2015 looking for a new home to purchase. As anyone who has gone through this process knows, it..." Read more
Catalog Favorites - I'm very disappointed with your customer service
Catalog Favorites
"My husband tried to order the NFL pants for the Cowboys. After much conversation with a customer service rep she said that their company has never sold nor offered those..." Read more