Product: Vivint Security System Clear all filters (151 of 151 reviews match)
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I had the Vivint system installed on a Friday evening about 4 months ago after being assured by the salesman that every person approaching my front porch would be captured and recorded from the doorbell camera. I told the salesman that the doorbell camera was the main...
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1.0
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Vivint Security System
#1130456
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I purchased a home 18 months ago, the previous owners had a Vivint Security system, that I wasn't interested in transferring, so we deactivated the service, but the panel and motion detectors remained installed. Up until about 3 months ago, we had no issues -- but then...
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1.0
Product
Vivint Security System
I didn't like
  • Customer service
  • Products
#1124149
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If I could I would give -5 stars! I have had vivint twice! The first time it was great except when I moved, they tried to bill me for 6 months after I left! I even had documentation! Then after I moved into my new home, the sensor was faulty at the back door and would...
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Vivint Security System
#1104930
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Vivint - Cameras suck....dont waste your money

#1106896
1.3
Details
Total garbage....cameras are awful and dont record anytbing 20 feet away. Seriously run....Im stuck with a horrible useless system
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Vivint Security System Review

#989286
Alarm keeps giving low battety
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Vivint Security System Review

#901885
1.0
Details
We only got the security system because we have custody of her granddaughter since day one it has let us down and get somebody out . here to work on it or to fix something is almost like impossible this is why the biggest regrets we have ever made. We have never received a copy of a contract,our cameras are constantly stopping
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Vivint Security System Review

#899621
1.3
Details
Trash equipment, practically no customer service, cameras work only in bright light, and provides a false sense of security. Bars on windows would be cheaper than this rip off company.
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Advertised vs Delivered
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Equipment Quality
Exchange, Refund and Cancellation Policy
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Reliability
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Value for money
Website
Several things have happened.When the salesman came here shirred us that the contract was for one year. Not only was that a lie the contract was for five years. The service here shirred us that they would come out and fix any issues we had, however, when we did call...
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1.2
Product
Vivint Security System
#1102082
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Vivint says they cant open my front door because the battery is low...ALL OF THEIR EQUIPMENT IS DEFECTIVE. The technicians have come out at least once a month for a year. It is always somwthing with them. After being locked out for an hour, they tell me that there is...
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1.0
Product
Vivint Security System
#1099835
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Vivint installed 4 cameras and the sales representative insured me that they were the best cameras you could get. After several visits from technicians to fix the off line problem, I was told the cameras would not work. Ok, they offered to come get the cameras and they...
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1.0
Product
Vivint Security System
#1099818
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The camera quality is horrible (Outdoor and Doorbell) - The doorbell barely detects consistently. Today the transformer in the attic blew out for not reason..had no issues in the last 6 years...and now the camera is really finicky. The Skypanel is the most...
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1.9
Product
Vivint Security System
I liked
  • I like the equipment when it works
I didn't like
  • Reliability
  • Technical support
  • Customer service
#1096523
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I had the Vivint security system installed in late May. Have had one big problem--the doorbell camera, which is suppose to capture images of people coming on to the property, does not consistently capture. I can leave out and come into my home several times during the...
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newyears1978_14
newyears1978_14

Did you ever get it to work? We have the exact problem. Today the system blew our perfectly fine working transformer int he attic. I replaced it - took 2 hours to get the came...

1.8
Product
Vivint Security System
#1094683
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I entered into a contract with Vivint for 60 months, however, at the time the contract was set I was not inform that if I cancel the contract I will be charged a cancelation fee. Because of the service that I received after being with them for over ten years I decided...
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Product
Vivint Security System
I didn't like
  • Company was not up front with there cancellation policy
#1055470
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Ive had vivint since the summer of 2016 and at first it worked ok, but after about three months it started acting up. The camera that supposedly has two way does not let me talk to anyone at the house and I cant hear what they are saying. The sensor for one of the...
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Anonymous
Anonymous

Vivint equipment is extremely unreliable. One or more of the cameras is constantly down. More than not you have be at the panel to fix the problem so I'm running back and for...

1.7
Product
Vivint Security System
#1049578
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