Product: Vivint Security System Clear all filters (195 of 195 reviews match)
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1.0
Details
I have had Vivint for a while now and about 6 months ago I tested my fire alarms and realized it wasn’t working. I then realized my cameras only worked part of the time. I tried to canctthe service they said a technician would first have to come out. The first...
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#1602669 Review #1602669 is a subjective opinion of poster.
Product
Vivint Security System

Vivint - Illegally contacting thru texts messages

1.0
Details
From number 615-581-7320 I received a text from someone named Monica from Vivint Smart Home Security stating she was following up on my interest in home security. I have never contacted this company nor showed any interest in their product.
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#1576631 Review #1576631 is a subjective opinion of poster.
Product
Vivint Security System

Vivint - I AM HAVING PEOPLE CALLING

THE PERSON CALLING FROM THIS NUMBER TELLING THEY WORK FOR VIVINT IS FASLE IN THE AREA AND THE NUMBER CAME FROM 870-455-4499 NEED TO STOP CALLING THANK YOU .
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#1575916 Review #1575916 is a subjective opinion of poster.
Product
Vivint Security System
Pros
  • I like the unti i have
Reason of review
Problems with payment
Loss
$1
Preferred solution
my solution is tell the people stop calling me.

Vivint - Door camera nothing but trouble.

1.1
Details
Off and on problems. Last called on 28 June, was sent someone out to fix the problem. Was told the screen was to far from the bell. So not the bell works worst than before he came. So now I have *** in one of my walls and another hole where he moved it. He told me it was a software problem and to wait for one month and see what happens. If the software problem is solved by then, if it is not solved it will cost me another $200. for a hard drive.
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#1572706 Review #1572706 is a subjective opinion of poster.
Product
Vivint Security System
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
The long and the short. We purchased a 6 camera system with all the bells and whistles in 2016 from Vivint. After about a year several cameras stopped working and we were unable to access recordings remotely. We had the tech out and it worked for awhile. A few months...
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#1539571 Review #1539571 is a subjective opinion of poster.
Product
Vivint Security System
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Vivint Accountability

Vivint - Charging for cancellation

I requested to cancel my service on 04/17/2019 and its now 05/13/2019 and they just charged be another bill , I requested the service to be canceled in time so not be paying for something I do not use , but I guess they will try to get all they can from you up til the end . I would not recommend this service , go with Simple Safe , its better . to me. RW
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#1533287 Review #1533287 is a subjective opinion of poster.
Product
Vivint Security System

Vivint - Sold non existing debt to collectors

1.2
Details
They waved the debt of the deceased individual, sent it to my name instead even though they my said the account was closed and didn’t exist. 2 years later it shows up on my credit from perfections collections. Who were extremely rude might I add.
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#1530394 Review #1530394 is a subjective opinion of poster.
Product
Vivint Security System
day 1 The install went well.... system worked good 6 MO later system went down.. service tech was called out after a 2 week wait. tech told us that the 1st tech installed the system incorrect is why it wasn't working. he removed the inside panel from the kitchen wall...
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#1529719 Review #1529719 is a subjective opinion of poster.
Product
Vivint Security System
Reason of review
Bad quality
Loss
$2
Preferred solution
Let the company propose a solution
1.3
Details
I called Vivint to take their system out of my house because it does not work but they said, not until the contract will expire in five years (August 19, 2021). They increase their charges to $87.47 a month. And continue to collect the monthly payment to the end of the...
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#1524991 Review #1524991 is a subjective opinion of poster.
Product
Vivint Security System
Cons
  • Being lied totold i cannot cancel
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5100
Preferred solution
Full refund
Tags
  • Unethical vivint

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts

Vivint - I refuse to pay to cancel service.

1.3
Details
Payi g every month when your service camera has not worked for months. I refuse ti pay to cancel service.
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Review
#1498494 Review #1498494 is a subjective opinion of poster.
Product
Vivint Security System