Product: Vivint Security System Clear all filters (0 of 169 reviews match)
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We cancelled the home phone and Vivint unit started beeping. My brother called tech support and they stated that needs landline. My brother said "cancel the service". Mom still getting billed at 8 months. Contact wirh customer service said they needed email requesting...
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Anonymous
Anonymous

Forget all about the BBB ; they can and will do nothing. They have no legal or representative authority and have no impact upon the dishonest. Experience has taught me to canc...

1.3
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Vivint Security System
#1342914
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Vivint - Doorbell camera doesn't work

Doorbell camera doesn't work. 2 packages on my door 2 different company. Camera does not record unless you have been standing in front of it for 20 seconds. Bought and installed 24 hours ago.
Product
Vivint Security System
#1307891
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Vivint - Trying to cancel service

We received letters saying that our home was not covered anymore,and we needed to have an upgrade.So my husband decided to go with another provider. Now we are trying to cancel the services
Product
Vivint Security System
#1306819
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Our outdoor camera notifies us by cell phone dings every 20 seconds that it has detected something. The recorded clips are now only 3 seconds instead of 20 seconds as it is programmed to do. They’ve added boosters and replaced cameras to no avail. The thermostats do...
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Anonymous
Justin d

I worked there for 5 years and I totally agree. Equipment is total cheap garbage and they make the customer fix their own panel and equipment. I left after 5 years and I feel ...

Product
Vivint Security System
#1282176
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VIVINT HAS HAD TO SEND OUT TECHNICIANS TO OUR HOMES OVER 20 TIMES IN THE LAST 4 MONTHS SINCE WE STARTED, THEY HAVE REPLACED FAULTY EQUIPMENT, REBOOTS DAILY, UPDATE THEIR HORRIBLE SOFTWARE AND STILL OUR CAMERAS ARE CONTINUOUSLY OFFLINE, NO CLIPS RECORDED AND NOW WHEN...
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1.0
Product
Vivint Security System
I didn't like
  • Cancellation policy and contract length
  • Service
  • Equipment
#1281596
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This Vivint system functions very RARELY, and is INEFFECTIVE with continuous service interruptions. We are having ongoing system issues which ranges from the following: App malfunction, Panel malfunction so often which requires frequent checks from technicians. Making...
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Vivint Security System
#1264814
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I was explained to the Vivint customer service that i need the alarm As soon as possible. In addition, Vivint scheduling department was rude and it was not able to help me. All he said it was that they couldn’t do anything to help me. That the only thing they can do...
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1.0
Product
Vivint Security System
#1260307
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Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed). At about 90 days (not even the full 120 days).. the system just quit working, I couldn't...
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Product
Vivint Security System
#1246995
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I have had Vivint technicians come to my home at least five times or more now. When they arrive at my home and perform their test, they will have all the cameras online then leave and moments later I experience the same problems. During my last appointment the...
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Anonymous
Redds

You should remove your personal information from this post, not sure why you shared your entire address here.

Anonymous
Anonymous

I have the same problem with my smart home system, I ended up logging the panel onto my WiFi instead of the linksys router provided by them. Was told by tech that since the so...

2.0
Product
Vivint Security System
#1244958
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Deceptive sales tactics and extremely expensive for product that doesn't work half the time doorbell does not work in technician so they could not fix it sensor in bathroom goes off on expectedly in the middle of the night 60 month contract was hidden from us until the...
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Product
Vivint Security System
#1213945
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