I had a salesperson come to my house for Vivint Home security. When I agree to the contract, I was told it would be for a period of 36 months.
I was also told that I would be able to opt-out of the contract at any time. After having contacted Vivint, I was told that I had a 60 month contract with 6 months remaining.
I was also told that I could not opt-out of this contract, unless I found someone to take over the contract or pay the balance in full. The person on the phone then had the audacity to tell me that I could upgrade my system with a new contract and gain monthly savings through reduced energy usage.
Product or Service Mentioned: Vivint Security System.