I have had nothing but problems with my internet. I have gone over on my data on my phone so many time due to this.
At first I was getting charges for a router that I didn't even have. After many phone calls to reboot I was told that they would send me a new router and that would fix the slow to no internet. The router that came is slower than mine. So for over 6 months then router sits in the box and I continue to get charged for it.
I hate this service and I want out so I can find a provider who can give me speeds that my teen can do homework on! I've been tempted to just pay for 2 services but this makes me so mad!
I get nowhere when I talk to Vivint. As long as I am on service with them I will voice to all my contacts here and up north to stay clear of this service!
Product or Service Mentioned: Vivint Internet Service.
Reason of review: Bad quality.