Seller: Vivint Product: Vivint Internet Service Clear all filters (0 of 23 reviews match)
filters
Seller:
State:
Show
City:
Show
Product:
1.0
Details
I have different they have never kept their minimum speed of 25 Mb that they promised me I have a writing and I have recordings of them promising no less than 25 Mb per second did I get it now so then your customer service department sales whoever calls me and says I...
View full review
1 comment
Anonymous
#1353019

Worst company ever

Review
#1066761 Review #1066761 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Return, Exchange or Cancellation Policy
1.9
Details
As soon as I find another company to try, vivint is gone. To have absolutely no customer service during the weekend is showing they care nothing about their customers. That is a simple fact, easily concluded by their own actions. Greed is the only reason they have no...
View full review
Review
#1028788 Review #1028788 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Poor customer service

Vivint Internet Service Review

1.5
Details
I have paid for Vivent Internet service for 1 year, however, it has only worked for half that time. The internet is constantly down. Very poor connection.
View full review
Review
#1017389 Review #1017389 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality
1.0
Details
I gave them a very fair shot for almost a year.On average, there was a major outage every couple of weeks. To make matters worse, their 'internet department' didn't open until around 9 or 10 am. This was detrimental to me, as I work over the internet and start at 4 am....
View full review
Review
#979461 Review #979461 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

HORRIBLE INTERNET SERVICES W VIVINT!!!!!!!!

1.0
Details
I have being dealing w low internet services since day one. I'm paying for a 50 speed and only getting 24 (if I'm lucky). They keep telling me they are working on the issue, but is a never end story with them.......STAY AWAY FROM VIVINT!!!! They offer a $25 discount on my bill, but is not even funny! You are paying for a services and they can even get you half of what they are offering you. They keep sending a tech to my house and changing all the equipment, but it doesnt get better. Again STAY AWAY FROM THIS COMPANY THEY ARE A PIECE OF *** AND CAN NOT GIVE YOU A STRAIGHT ANSWER!!!!
View full review
Review
#979162 Review #979162 is a subjective opinion of poster.
Service
Vivint Internet Service
Cons
  • Internet services
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund

Vivint in Provo, Utah - Not reliable speeds

1.5
Details
I have been with Vivant for 3 years. All that time I have been paying for 5Mbps internet download speed. I know it isn't fast but it is all I need for my second house. The fastest speed I have ever been able to get is 3 Mbps, which was only once and only lasted an hour. After calling for service many times and getting the run around someone finally told me from Vivant that the reason the speeds were so slow is because new hardware was required at the tower. The problem was that even though they had the hardware they wouldn't install it until they got more customers in the area. Why then have I been paying for speeds they know they could never achieve? That was two years ago and a technician told me last week that they are finally starting to install the hardware but won't be done until January 2017. Question is do I believe them and if they finally do install it, do I get a refund for years of sh..... service? The internet is barely reaching 1 Mbps download which is barely fast enough to do anything on the internet but read the paper.
View full review
Review
#971691 Review #971691 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality
Loss
$200
Preferred solution
Deliver product or service ordered

Vivint - Internet Service Review from Fort Bliss, Texas

Vivint sucks, wether it be internet or alarm systems. It sucks here in el paso. I had at&t a an internet provider with the 15mbps and was told that it was not fast enough so i was told that i had to upgrade. Upgraded to timewarner and now have 50mbps and still have the same issues with the alarm system. The camera and pannel o offline everyday for no reason at all. Customer service reps and techs dont lnow why its happening. Was told that if i cancell service i would have to pay over 5000 in early termination fees. This fuken company is a rip off.
View full review
Review
#950541 Review #950541 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Vivint Internet Service Review

1.6
Details
This compay cant seem to get it together. Its down at least once a month. And on a sunday they are closed. If you work from home or have a home office do not get the internet from vivant. It will cost you more in the end. I just need to go back to the comany i Had before. .......
View full review
Review
#902232 Review #902232 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Vivint Internet Service Review from Walnut Creek, California

I have been with VIVINT INTERNET since Sept2015. Our internet has been down over 15 times gor 1 to 2 days at a time. My husband is a federal emoyee who needs the internet 24 hours a day. Vivint wont let us out of our contract knowing this. They won't even credit our bill for the times we havent had internet service. Costumer service sucks. There attitudes towards our concerns and complaints ate they don't care. PLEASE PLEASE DON'T GO WITH VIVINT INTERNET. The worst ever!!!!
View full review
Review
#854769 Review #854769 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts
Vivint wireless is the worst wireless service I've ever subscribed to. I'm on the phone more times with them than I am with my mother. Their internet is down equal to it being up and running. They're always nice to me on the phone, but why do I need to be on the phone...
View full review
Review
#848642 Review #848642 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality