Product: Vivint Internet Service Clear all filters (0 of 23 reviews match)
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I have different they have never kept their minimum speed of 25 Mb that they promised me I have a writing and I have recordings of them promising no less than 25 Mb per second did I get it now so then your customer service department sales whoever calls me and says I...
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Anonymous
Anonymous

Worst company ever

1.0
Product
Vivint Internet Service
#1066761
As soon as I find another company to try, vivint is gone. To have absolutely no customer service during the weekend is showing they care nothing about their customers. That is a simple fact, easily concluded by their own actions. Greed is the only reason they have no...
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1.9
Product
Vivint Internet Service
#1028788

Vivint Internet Service Review

I have paid for Vivent Internet service for 1 year, however, it has only worked for half that time. The internet is constantly down. Very poor connection.
1.5
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Vivint Internet Service
#1017389
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I gave them a very fair shot for almost a year.On average, there was a major outage every couple of weeks. To make matters worse, their 'internet department' didn't open until around 9 or 10 am. This was detrimental to me, as I work over the internet and start at 4 am....
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1.0
Product
Vivint Internet Service
#979461

HORRIBLE INTERNET SERVICES W VIVINT!!!!!!!!

I have being dealing w low internet services since day one. I'm paying for a 50 speed and only getting 24 (if I'm lucky). They keep telling me they are working on the issue, but is a never end story with them.......STAY AWAY FROM VIVINT!!!! They offer a $25 discount on my bill, but is not even funny! You are paying for a services and they can even get you half of what they are offering you. They keep sending a tech to my house and changing all the equipment, but it doesnt get better. Again STAY AWAY FROM THIS COMPANY THEY ARE A PIECE OF *** AND CAN NOT GIVE YOU A STRAIGHT ANSWER!!!!
1.0
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Vivint Internet Service
I didn't like
  • Internet services
#979162
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Vivint - Not reliable speeds

I have been with Vivant for 3 years. All that time I have been paying for 5Mbps internet download speed. I know it isn't fast but it is all I need for my second house. The fastest speed I have ever been able to get is 3 Mbps, which was only once and only lasted an hour. After calling for service many times and getting the run around someone finally told me from Vivant that the reason the speeds were so slow is because new hardware was required at the tower. The problem was that even though they had the hardware they wouldn't install it until they got more customers in the area. Why then have I been paying for speeds they know they could never achieve? That was two years ago and a technician told me last week that they are finally starting to install the hardware but won't be done until January 2017. Question is do I believe them and if they finally do install it, do I get a refund for years of sh..... service? The internet is barely reaching 1 Mbps download which is barely fast enough to do anything on the internet but read the paper.
1.5
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Vivint Internet Service
#971691
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Vivint - Internet Service Review from Fort Bliss, Texas

Vivint sucks, wether it be internet or alarm systems. It sucks here in el paso. I had at&t a an internet provider with the 15mbps and was told that it was not fast enough so i was told that i had to upgrade. Upgraded to timewarner and now have 50mbps and still have the same issues with the alarm system. The camera and pannel o offline everyday for no reason at all. Customer service reps and techs dont lnow why its happening. Was told that if i cancell service i would have to pay over 5000 in early termination fees. This fuken company is a rip off.
Fort Bliss, Texas
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Vivint Internet Service
#950541
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Vivint Internet Service Review

This compay cant seem to get it together. Its down at least once a month. And on a sunday they are closed. If you work from home or have a home office do not get the internet from vivant. It will cost you more in the end. I just need to go back to the comany i Had before. .......
1.6
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Vivint Internet Service
#902232
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Vivint Internet Service Review from Walnut Creek, California

I have been with VIVINT INTERNET since Sept2015. Our internet has been down over 15 times gor 1 to 2 days at a time. My husband is a federal emoyee who needs the internet 24 hours a day. Vivint wont let us out of our contract knowing this. They won't even credit our bill for the times we havent had internet service. Costumer service sucks. There attitudes towards our concerns and complaints ate they don't care. PLEASE PLEASE DON'T GO WITH VIVINT INTERNET. The worst ever!!!!
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Vivint Internet Service
#854769
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Vivint wireless is the worst wireless service I've ever subscribed to. I'm on the phone more times with them than I am with my mother. Their internet is down equal to it being up and running. They're always nice to me on the phone, but why do I need to be on the phone...
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Vivint Internet Service
#848642