Reply by Vivint

We're sorry that you had a bad experience with out company! We pride ourselves on having the best customer service in the industry. Our customers should be able to rely on us any time, day or night, which is why our reps are available 24x7x365 to resolve any issue that comes our way. If you're experiencing difficulties with your system or your service please give us a call at 800.216.5232, or email us at support@vivint.com for assistance. We also welcome any feedback on our products and services. Thank you!
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Terrible Company!!!!!They give away a "FREE" alarm system...........only catch..........39 month service contract............then wait, before the contract is due to expire...........they call and ask are you pleased with your alarm would you like to keep the "FREE" system that we gave you............and when the vulnerable old person says yes..........unknowingly they are suckered into wait...........an additional 42 month "agreement" the only way out of the agreement is to die!!

wow, they love their customers don't they....................!!!! Man, how do you guys sleep at night?

sell the house in which the system was installed............wait, guess who gets the bill........the vulnerable old person who was taken advantage of.........thanks for taking care of my mom Vivent........I needed your help!!Looking for recommendations - sure wont find them from our experience

Monetary Loss: $3563.

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