Product: Vivint Account Clear all filters (6 of 6 reviews match)
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Notified Vivint to cancel. No longer under contract, but indicate I will still need to pay for another month. They claim they have liability even after notice and my disconnecting their ability to monitor. Scam, another way to get another months $. Stay away from them.
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ContemplativePython959
ContemplativePython959

They have done the same thing to us. We cancelled our contract August 2018 and paid them the agreed amount of money they required to cancel. We kept our part of the agreement....

1.7
Product
Vivint Account
#1480237
Was sold as system by a Vinint soliciter and signed up that day. Tech came by to install same day. Found out after we signed they couldn't do the garage system. Then he left to get something because the phone to doorbell camera wasn't working on wifes phone and never...
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Anonymous
Jason

I agree. They are the worst company I have ever dealt with System hasn't worked since I bought it 6 months ago. Service guys say there is no way to make it work as everything ...

Product
Vivint Account
#1377759
My contract was up last year and I was selling my home.I was told to send in my equipment but was never informed of an email that needed to be sent to formally cancel my account. They continued to take the monthly payment out of my checking account without any type of...
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2.7
Product
Vivint Account
#1174172

Try to cancel years ago over telephone. Never was told to email or send a letter by customer service rep. Now account is in collections for hundreds. Thanks vivint.
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Anonymous
THOMAS CROWDER

I TRIED THREE TIMES OVER 6 MONTHS TO CANCEL SERVICE AND NEVER WAS ABLE. ACCOUNT WENT TO COLLECTION. IT'S LIKE HOTEL CALIFORNIA, YOU CAN CHECK IN BUT CANNOT EVER CHECK OUT. SOR...

1.0
Product
Vivint Account
#1166894
I call Vivint and they say my account wasn't closed completely and they they cancelled in in January 2015 because payment hadn't been made in nine months and that it was written off for none payment and sold to a collection agency. How in the world do you not...
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Product
Vivint Account
#973995
The message shown on my computer stated that my camera was “not responding,” no surprise there, it seemed that every time I tried to access my account over a number of months, the system did not recognize my password, nor when the alarm went off accidentaly, no one...
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Product
Vivint Account
I didn't like
  • Pressure to renew
#862301