Product: Vivint Account Clear all filters (7 of 7 reviews match)
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Vivint - Pissed off never been a customer

1.0
Details
I somehow got put on my cousins account. I have never used Vivint but somehow they sold my cousins account to another crooked company Perfection Collection and its on my credit. If they had enough info on me they could have let me know before turning it into collection. At least I would not have been broadsided by this crooked mess. Now I may have to get an attorney involved. That’s just what the world needs more of MONEY GRUBBING CROOKS! I would NEVER trust this company with anything! Let alone my house.
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Author
Product
Vivint Account
Reason of review
Not my account!
Loss
$740
Preferred solution
Get the negative damage off my credit!
Review #1573829 is a subjective opinion of poster.
1 comment
1.7
Details
Notified Vivint to cancel. No longer under contract, but indicate I will still need to pay for another month. They claim they have liability even after notice and my disconnecting their ability to monitor. Scam, another way to get another months $. Stay away from them.
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ContemplativePython959
#1665321

They have done the same thing to us. We cancelled our contract August 2018 and paid them the agreed amount of money they required to cancel. We kept our part of the agreement....

Author
Product
Vivint Account
Review #1480237 is a subjective opinion of poster.
1 comment
Was sold as system by a Vinint soliciter and signed up that day. Tech came by to install same day. Found out after we signed they couldn't do the garage system. Then he left to get something because the phone to doorbell camera wasn't working on wifes phone and never...
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Anonymous
#1579234

I agree. They are the worst company I have ever dealt with System hasn't worked since I bought it 6 months ago. Service guys say there is no way to make it work as everything ...

Author
Product
Vivint Account
Review #1377759 is a subjective opinion of poster.
0 comments
2.7
Details
My contract was up last year and I was selling my home.I was told to send in my equipment but was never informed of an email that needed to be sent to formally cancel my account. They continued to take the monthly payment out of my checking account without any type of...
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Author
Product
Vivint Account
Reason of review
Poor customer service
Loss
$462
Preferred solution
Full refund
Review #1174172 is a subjective opinion of poster.
1 comment
1.0
Details
Try to cancel years ago over telephone. Never was told to email or send a letter by customer service rep. Now account is in collections for hundreds. Thanks vivint.
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Anonymous
#1417457

I TRIED THREE TIMES OVER 6 MONTHS TO CANCEL SERVICE AND NEVER WAS ABLE. ACCOUNT WENT TO COLLECTION. IT'S LIKE HOTEL CALIFORNIA, YOU CAN CHECK IN BUT CANNOT EVER CHECK OUT. SOR...

Author
Product
Vivint Account
Reason of review
Return, Exchange or Cancellation Policy
Review #1166894 is a subjective opinion of poster.
0 comments
I call Vivint and they say my account wasn't closed completely and they they cancelled in in January 2015 because payment hadn't been made in nine months and that it was written off for none payment and sold to a collection agency. How in the world do you not...
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Author
Product
Vivint Account
Reason of review
Poor customer service
Preferred solution
Clear up my account and collections to leave me alone
Review #973995 is a subjective opinion of poster.
0 comments
The message shown on my computer stated that my camera was “not responding,” no surprise there, it seemed that every time I tried to access my account over a number of months, the system did not recognize my password, nor when the alarm went off accidentaly, no one...
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Author
Location
Frederick, Maryland
Product
Vivint Account
Cons
  • Pressure to renew
Reason of review
Interchangeable use of Verbal Agreement and Contract.
Loss
$3000
Preferred solution
End original contract expiring June 17, 2016
Review #862301 is a subjective opinion of poster.