to all you people who say to read the contract, shut it.nobody does that and shouldn't.
to all you people complaining that vivent screwed you, stop your whining because there is a simple solution: DONT PAY. have them come begging you for the money. that's what i do, and it works. and my credit score is near 800.
they are obviously in the wrong, any *** knows that. so dont waste ur time with emails and faxes and what not. call them, tell them i'm done, and say have a nice day.
then tell ur credit card company to stop taking charges from them.