Reply by Vivint

We're sorry that you had a bad experience with out company! We pride ourselves on having the best customer service in the industry. Our customers should be able to rely on us any time, day or night, which is why our reps are available 24x7x365 to resolve any issue that comes our way. If you're experiencing difficulties with your system or your service please give us a call at 800.216.5232, or email us at for assistance. We also welcome any feedback on our products and services. Thank you!

These people ripped me off!!!! They said I needed to cancel in writing.

I faxed it to them and then they told me I was responsible for all payments 30 days after getting my letter. I was charged for 2 months of service I never even received!! Then while trying to get my money back which I never did, the guy on the phone tried to sell me another contract and said he could give me a good deal on new equipment and would like to keep my business.

After they just stole $120 from me. They protected my home and stole money from my bank!!

Monetary Loss: $120.

Company wrote 0 public responses to the review from Oct 23, 2012.
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