State: Virginia Product: Vivint Security System Clear all filters (4 of 190 reviews match)
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0 comments
2.5
Details
Thank you for posting your review.How do companies get away with signing people to huge contracts anyway. When I signed mine, at the time the price was what others where charging so, I thought it was a good deal. Nowadays you can install and monitor it yourself for...
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Author
Location
Stafford, Virginia
Product
Vivint Security System
Pros
  • Look of the control panel
Cons
  • Cancellation ploicy and contract length
  • Cancellation policy and contract length
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3500
Preferred solution
Price reduction
Review #927069 is a subjective opinion of poster.
0 comments
1.0
Details
Vivint service is absolutely horrible. They say they don't charge of you put your account on hold due to deployment (military)...not true. They were still billing me even though i was deployed. Then trying to tell me that I renewed my contract for another 42 months....
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Author
Location
Chesapeake, Virginia
Product
Vivint Security System
Reason of review
Problems with payment
Review #782358 is a subjective opinion of poster.
0 comments
2.2
Details
My brother who is 82 years old had Vivint installed at his home. He was never told that he could never under any circumstances cancel the contract. Because of physical limitations he has had to sell his home and move to a retirement facility and you people say he has...
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Author
Location
Newport News, Virginia
Product
Vivint Security System
Cons
  • Until needed
  • Until needed cancellation policy
Reason of review
cancellation policy
Loss
$1000
Preferred solution
Cancellation of my brother's contract
Review #649250 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered service at my mom's address. Her landlord stressed that she could have the system if they did not drill any holes. I explained this to the sale agent and he told me they would not have to drill because Vivint uses adhesives. When they installed they drilled a...
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Author
Location
Danville, Virginia
Product
Vivint Security System
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
I want out of my contract
Review #604542 is a subjective opinion of poster.