we have the home security system but as of right now cannot use any of the locks on the doors and the door bell camera does not work correctly have called customer service and no resolution has been made they just suggest they would mail us other locks out and we could install and key them but no I will not do that is there job to make sure the customer is taken care off why should I do there job for them. Also the carbon dioxide detector is faulty and keeps going off putting the household into a panic for no reason .
would not recommend any product from vivint. So i refuse to continue to pay for a product that is faulty and very poor customer service. I would like to have the complete system removed from my home.
very very poor poor company to deal with I should have just kept the ADT security system I had to begin with. So very unhappy with this company and they refuse to resolve any and all issues.
Reason of review: all of the above.
Preferred solution: Full refund.