State: Utah City: South Jordan Clear all filters (3 of 665 reviews match)
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Had a Vivint salesman come to my house and sign me up for the Wifi. After techs arrived they laughed at even the possibility of this working since I don't have a line to site to "hub home". It was not the 802.11ac that I was told. Interestingly, the "hub home" is the...
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Review
#723646 Review #723646 is a subjective opinion of poster.
Cons
  • Being lied to
Reason of review
Not as described/ advertised
2.0
Details
I have had wireless internet services for about 2 months. This has been the most frustrating and least productive 2 months of my life. No matter what time of day I call they claim the cancellation department is not open. They transfer and I get a voicemail for...
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Review
#710280 Review #710280 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$390
Preferred solution
Allow me to cancel my service without a cancellation fee.

Vivint in South Jordan, Utah - HORRIABLE CUSTOMER SERVICE

1.0
Details
I HAD A SYSTEM NOT WORKING SO I CALLED. GOT THE RUN AROUND. I GOT TO TALK TO EVERY DEPARTMENT. THEY TOLD ME TWICE MY CONTRACT WAS UP AND THEN???? I WAS TOLD THEY GIVE ME THE WRONG INFORMATION AND I STILL OWE THEM MONEY. I HAD A PRODUCT THAT DID NOT WORK AND NO ONE HAD TIME FOR ME. SO I STARTED LOOKING AROUND. THEN I WAS TOLD THEY WOULD NOT MATCH OTHER PRICES AND SORRY ABOUT THE PROBLEMS. WELL THEY TOLD ME TWICE I OWED NOTHING AND NOW THEY TOOK MONEY OUT OF MY CHECKING AND THERE IS NOTHING I CAN DO ABOUT IT. GO SOMEWHERE ELSE TRUST ME.
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Review
#681923 Review #681923 is a subjective opinion of poster.
Cons
  • Lying about terms of service
Reason of review
Bad quality
Loss
$250
Preferred solution
stand by your word
Tags
  • false comments

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts