State: Utah City: Orem Product: Vivint Customer Care Clear all filters (3 of 90 reviews match)
filters
State:
City:
Product:
0 comments
Customer support is very inexperienced and lacks the knowledge to resolve any problems presented...Vivint products require lots of attention and are extremely faulty. After multiple equipment failures and replacement and spending hours on hold, Vivint is indifferent...
View full review
Author
Location
Orem, Utah
Service
Vivint Customer Care
Cons
  • Reliability
  • I did not like and would nor recommend to anyone
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund
Review #1312541 is a subjective opinion of poster.
1 comment
1.0
Details
vivint put a bad mark on my credit in 2014, i called them and found out that my x wife had put an account in my name. I had nothing to do with it and vivint agreed with me and took this off my credit report in 2015. Recently for no reason but to try and do a cash grab...
View full review
Anonymous
#1558051

Someone signed my name and got vivint without and i.d and they put it on my credit

Author
Location
Orem, Utah
Service
Vivint Customer Care
Cons
  • Snooty cs agents
  • Money grabbers
Reason of review
Poor customer service
Loss
$800
Preferred solution
take it off my credit report.
Review #1231771 is a subjective opinion of poster.
0 comments
Called in today to see how many months left in my contract with vivint. The customer service rep advises me that the contract is for 42 months, not 24 months like i was told. Anyone thinking of using vivint, do yourself a favor and run the other way. The camera quality...
View full review
Author
Location
Orem, Utah
Service
Vivint Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
i will pay for the remainder of 2 year contract and you can have your equipment back.
Review #1107126 is a subjective opinion of poster.