After four years with Vivant, tried to switch my service and was told my 3 year contract had been auto renewed and i was billed $1275 for canceling my service. Been on my credit report for ten years in collection and when I disputed the item they sold it to a collection agency for collection.
Bad and deceptive business practices. Duped by the college kid needing me to help him finish school ploy scam.
The amount has more than doubled now and is listed in collections on my credit report for $2550. On top of ruining my credit for the last 10 years now they hand the account off to a collection agency to continue to ruin my credit.
Product or Service Mentioned: Vivint Security System.
Reason of review: Billing issue, fraud.
Monetary Loss: $2550.
Preferred solution: remove from collection agency.