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Advertised vs Delivered
Billing Practices
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Equipment Quality
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Value for money

Since the day I got my equipment it has not been working. I was also lied to and misinformed about how their service works.

I have had the equipment for eight months and it has been nothing but problems. They have replaced the equipment several times and continue to have problems with it. I have scheduled four appointments to get somebody out to service my equipment and there has been four no-shows from their service providers. The absolute worst customer service and not willing to help at all.

This company continues to want me to pay for something that is completely broken and they never show up. I would definitely recommend not using this company.

I️ will be hiring an attorney to drop them. So disgusting that a business like this exists.

Review about: Vivint Security System.

Reason of review: Damaged or defective.

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