State: Texas Product: Vivint Internet Service Clear all filters (5 of 23 reviews match)
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Vivint - Internet Service Review from Fort Bliss, Texas

Vivint sucks, wether it be internet or alarm systems. It sucks here in el paso. I had at&t a an internet provider with the 15mbps and was told that it was not fast enough so i was told that i had to upgrade. Upgraded to timewarner and now have 50mbps and still have the same issues with the alarm system. The camera and pannel o offline everyday for no reason at all. Customer service reps and techs dont lnow why its happening. Was told that if i cancell service i would have to pay over 5000 in early termination fees. This fuken company is a rip off.
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Review
#950541 Review #950541 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Vivint Internet Service Review

1.6
Details
This compay cant seem to get it together. Its down at least once a month. And on a sunday they are closed. If you work from home or have a home office do not get the internet from vivant. It will cost you more in the end. I just need to go back to the comany i Had before. .......
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Review
#902232 Review #902232 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Vivint Internet Service Review

3.0
Details
Have had regular internet and phone outages since joining in 2015. Service went out again today, Saturday 4/23/16, technical support not taking calls til Monday.
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Review
#835317 Review #835317 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Damaged or defective

Vivint Internet Service Review

Vivint internet is very *** they promised me a certain speed and i have never gotten it. And to top it off i barely have internet service. They have sent three people out to my home and my internet speed is still slow. I should have never switched from my old provider.
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Review
#641590 Review #641590 is a subjective opinion of poster.
Service
Vivint Internet Service
Reason of review
Bad quality

Vivint in El Paso, Texas - Internet down since april 1st with very low speeds .000040mbs

1.0
Details
my internet has been slow now for about six days call the nine digit help line and all that happens is you wait for someone to get on the line have tried several times and nobody picks up in 5 or 10 or 15 minutes....so i will try again seriously thinking about going back to at&t at least they answer in a reasonable amount of time. tried to interact with them online and apparently vivint is separate companies so they do not want to help with internet problems this is a very *** poor service provider of internet service.
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Review
#618412 Review #618412 is a subjective opinion of poster.
Service
Vivint Internet Service
Pros
  • Blazing speeds
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts