State: Texas City: El Paso Clear all filters (6 of 645 reviews match)
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Vivint Customer Care Review

A representative came to our door with an attitude very unprofessional. If this is an indication of their services...no thank you!!!
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Author
Location
El Paso, Texas
Reason of review
Poor customer service
Review #895899 is a subjective opinion of poster.
0 comments

Vivint Internet Review

Vivint is still not there or positioned to be a quality internet provider. I've been with them for 3 months now for lack of competitor services in my new home. Nonetheless, I plan to dump them as soon as another provider enters my area. ADVISE: if you have another option regarding Internet, steer clear from Vivint. You will save yourself many headaches.
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Author
Location
El Paso, Texas
Reason of review
Bad quality
Review #746140 is a subjective opinion of poster.
0 comments
1.0
Details
Stay away from vivint! Be it internet, or the home security. They both are no good. They will push and push for the same day install, but then make you wait up to a month to have someone come out to fix it when it goes down. And it will go down. Did you see the...
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Author
Location
El Paso, Texas
Reason of review
Problem with delivery
Review #732749 is a subjective opinion of poster.
0 comments
2.0
Details
I gave vivint a try and was with them from the beginning in El Paso. Needless to say I am now back with time warner. Their local technicians are good, and very friendly, but the majority of what can be done about technical issues is done by the people at the call...
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Author
Location
El Paso, Texas
Reason of review
Not as described
Review #651984 is a subjective opinion of poster.
0 comments
1.0
Details
my internet has been slow now for about six days call the nine digit help line and all that happens is you wait for someone to get on the line have tried several times and nobody picks up in 5 or 10 or 15 minutes....so i will try again seriously thinking about going...
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Author
Location
El Paso, Texas
Pros
  • Blazing speeds
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #618412 is a subjective opinion of poster.
0 comments
1.0
Details
Vivint thanks this customer for their feedback and for taking the time to submit a review with Pissed Consumer. We were able to review the customer’s account in regards to the problems that they have been having. After further review of the customer’s account we are...
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Author
Location
El Paso, Texas
Tags
Review #598989 is a subjective opinion of poster.

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts

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