State: Texas City: El Paso Clear all filters (6 of 665 reviews match)
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Vivint Customer Care Review

A representative came to our door with an attitude very unprofessional. If this is an indication of their services...no thank you!!!
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Review
#895899 Review #895899 is a subjective opinion of poster.
Reason of review
Poor customer service

Vivint Internet Review

Vivint is still not there or positioned to be a quality internet provider. I've been with them for 3 months now for lack of competitor services in my new home. Nonetheless, I plan to dump them as soon as another provider enters my area. ADVISE: if you have another option regarding Internet, steer clear from Vivint. You will save yourself many headaches.
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Review
#746140 Review #746140 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Stay away from vivint! Be it internet, or the home security. They both are no good. They will push and push for the same day install, but then make you wait up to a month to have someone come out to fix it when it goes down. And it will go down. Did you see the...
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Review
#732749 Review #732749 is a subjective opinion of poster.
Reason of review
Problem with delivery
2.0
Details
I gave vivint a try and was with them from the beginning in El Paso. Needless to say I am now back with time warner. Their local technicians are good, and very friendly, but the majority of what can be done about technical issues is done by the people at the call...
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Review
#651984 Review #651984 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Vivint in El Paso, Texas - Internet down since april 1st with very low speeds .000040mbs

1.0
Details
my internet has been slow now for about six days call the nine digit help line and all that happens is you wait for someone to get on the line have tried several times and nobody picks up in 5 or 10 or 15 minutes....so i will try again seriously thinking about going back to at&t at least they answer in a reasonable amount of time. tried to interact with them online and apparently vivint is separate companies so they do not want to help with internet problems this is a very *** poor service provider of internet service.
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Review
#618412 Review #618412 is a subjective opinion of poster.
Pros
  • Blazing speeds
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Vivint thanks this customer for their feedback and for taking the time to submit a review with Pissed Consumer. We were able to review the customer’s account in regards to the problems that they have been having. After further review of the customer’s account we are...
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Review
#598989 Review #598989 is a subjective opinion of poster.
Tags
  • no internet
  • 24 7 Assistance

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts