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I was told by the sales person that I could try there system for thirty day or cancel after trail period. The sales person lied and I was unable to get in touch with him to cancel.

I was told by customer service I had three days to cancel. I ask Vivint to seen me a copy of the contract. The contract did not have the sales person name or signature on the copy. Which makes me wonder did they duplicated the contract and could not put the signature of the sales person name on the contract.

So the contract they sent me was a fake with my name on it. No joke .

Don't mess with them . They got more than a little complaints

Product or Service Mentioned: Vivint Security System Free Trial.

I didn't like: Unethical with lies, Company was not up front with there cancellation policy.

Company wrote 0 private or public responses to the review from Dec 20, 2017.
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Anonymous
#1420503

I want to think and praise the Utah BBB for there help.... The Vivint contract did not have the sales person signature on the contract.

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