These reviews are scaring me. My representative in the Middletown New York store has been very helpful with the little kinks that needed to be worked out. Dean was my salesman and I am very happy with him at this time...hope it doesn't go south...I'm a new customer. I will return if so!
Thank you Dean from Middletown Best Buy Store.
The service telephone call-in service definitely needs improvement. You can be on eternal hold waiting for a rep.
That's when Dean comes in and saves the day!!! Can't speak to the equipment reliability...its too new! Right now everything is working properly.
Product or Service Mentioned: Vivint Customer Care.
Reason of review: On time delivery.