State: Saskatchewan Product: Vivint Customer Care Clear all filters (2 of 93 reviews match)
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I have moved 18 months ago and wanted service at new place they won't put new alarm in my contract had ended 6 months ago and still paying for a service that I don't even have called customer service and emailed to cancel but they still take money out of my bank account
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Anonymous
#1500904

We canceled our service and Vivint still tried to take money from my account. They said I didn’t cancel but ,I sent them back the confirmation email that they had sent me confirming that I had canceled service.They still tried to take money from my account, I finally had to put stop payment on the account.

I liked the service well I had it but wanted to go with a company from my own province. Trying to cancel service was one of the most ridiculously hard things ever, and for that reason I would not recommend Vivint to anyone!!!

Review
#836912 Review #836912 is a subjective opinion of poster.
Service
Vivint Customer Care
Reason of review
Poor customer service
Vivint thanks this customer for their feedback. We appreciate this customer bringing this situation to our attention, and we will see that it is investigated internally. We apologize for any unwarranted or repeat phone calls and any inconvenience or disturbance...
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Review
#431045 Review #431045 is a subjective opinion of poster.
Service
Vivint Customer Care
Tags
  • NUSIANCE CALLS

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Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
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