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Resolved
1 comment
Vivint is the worst. My home security system has NOT been working properly for the past 5 months. I've called numerous times trying to get it fixed. They promised to send me parts but never did. They then promised they would send out a Tech. I stayed home the entire...
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Anonymous
#1165225

I too am having same issue!!This company is the worst! I'm contacting my lawyer they can take their contract and shove it!!!!

Author
Location
Wilson, North Carolina
Reason of review
Poor customer service
Review #847695 is a subjective opinion of poster.
Resolved
1 comment
1.3
Details
I have had Vivint for 3+ years. I thought I was protected. My alarm went off last year (May 2015) and no one called or contacted me. I waited a week to see if anything would come in the mail and still nothing. I called them and told them I didn't feel safe and they...
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Anonymous
#1110167

Well after filing a complaint with the BBB I got a phone call from one of Vivint's attorneys. She told me they were willing to for go the cancelation fees since I have been a ...

Author
Location
Monongahela, Pennsylvania
Cons
  • Breach of contract
Reason of review
Bad quality
Loss
$1516
Review #769119 is a subjective opinion of poster.
Resolved
50 comments
I signed up for their 50 Mb wireless internet. At first all I could get was speeds around 15-20 Mb. They had a couple different technicians come out at which point they replaced the radio and said the first one wasn't aligned properly. Since then I've been able to get...
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Anonymous
#1382046

I live in El Paso, TX and I don’t recommend vivint. Their internet is unreliable and refuse to give you credit for all the days you have no internet. I switched to spectrum an...

Author
Review #521011 is a subjective opinion of poster.