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I signed up for their 50 Mb wireless internet. At first all I could get was speeds around 15-20 Mb. They had a couple different technicians come out at which point they replaced the radio and said the first one wasn't aligned properly. Since then I've been able to get...
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Anonymous
Lola

I live in El Paso, TX and I don’t recommend vivint. Their internet is unreliable and refuse to give you credit for all the days you have no internet. I switched to spectrum an...

Anonymous
Robert Black

This Vivint company sucks.. We have asked for help by phoning them.. why this company in Utah of Vivint not helping Canadian people in Regina, Saskatchewan at all.. all we se...

#521011
Vivint thanks this customer for sharing their experience. We require written notice of cancellation to discontinue monitoring service. This requirement is outlined on the face of the agreement and is reinforced during a required pre-installation survey. We encourage...
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Anonymous
brian thompson

Vivint is horrible, my house burned down in October. probably a year after I installed my system. They have been a total nightmare to work with!!!! Beware of this company!!!

Anonymous
Anonymous

This is the worst comany ever to scam people. This camany is going to *** how do the employs sleep at night knowing that they lied to there customers. And it is Vivint that gi...

Buyer Beware ! If you ever break your contract with Vivint, and then refuse to pay them for their poor services, they will sell your debt to very shady collection agencies. I broke my contract over 5 years ago, and refused to pay the balance because they did not...
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Anonymous
Anonymous

I had exactly same experience. I did contact the State Attorney General.

Anonymous
Anonymous

Thank you so much for this information because I just got a letter from a sketchy collections agency. The guys that we’re selling Vivint were on gringr ( a gay dating hook up ...

#1125936
A Vivint salesman showed up at my door on a Friday afternoon. I had been thinking about a security system, so I was willing to hear his pitch. I have been in sales all my life and his pitch was the typical garb. He said he had to make sure I qualified…FIRST FLAG....
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1.3
I liked
  • Equipment
I didn't like
  • Honesty
  • Cost
#1515435
Vivint - Bad Installer and Customer Service
Vivint - Bad Installer and Customer Service
Sarcastic My Vivint system was installed 12/28/18 and day one was nothing but issues. The installer Adrian drilled 3 holes to connect the panel then cover it up and place boxes in front of the damage. The boxes strategically placed so I would not see it while he was...
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1.8
I didn't like
  • Products
  • No integrity
  • Cancellation policies
#1439638
I just found out that my credit report is showing a bad account from Perfection Collection Aka: VIVINT. The amount is $1327 owed which is a crock of $&@! This f’d up company was supposed to fix all this nonsense years ago. The idiots were charging for money stating...
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ProductiveCougar206
ProductiveCougar206

This is a common practice with them. Victim of this as well. Got a collections fee from Perfection Collection that is inaccurate and does not exist. I would’ve sued if the amo...

1.0
#1518190
Vivint is claiming that I owe $979 for a closed account. I have not had service with Vivint since 2015-16. Vivint failed to install their equipment when I moved to a different home. I could never get in touch with them and when I did, I got excuses for not showing up....
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HeartfeltSiberianHusky
HeartfeltSiberianHusky

I feel your pain. Mine is from 2012 and they are claiming it was opened in 2016. They continue to report it as a closed account. This company is by far the biggest scam in the...

1.4
Whitehorse, Yukon
#1518053
Bullshit I inherited VIIVINT when I bought my home. I have had nothing but stress with this company! I have notified VIVINT via email, etc of numerous systems NOT working in my home. (I travel a lot for my job). In my last email I indicated that I would not pay for a...
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1.0
Provo-Orem, Utah
I liked
  • System was great in the beginning
I didn't like
  • Not caring about your system problems
  • Complete disconnet between billing and technical
#1534177
I normally would not file a complaint on line and would try and work it out it out with the company. This company is by far the worst ever. It’s started at day one, their tech set my cameras up based on what was easiest for him, so they don’t cover the areas that could...
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2.3
Provo-Orem, Utah
I didn't like
  • Camera never stay online
#1517846

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
All Vivint Contacts

Vivint Products and Services Reviews

Companies Similar to Vivint

I called Vivint to take their system out of my house because it does not work but they said, not until the contract will expire in five years (August 19, 2021). They increase their charges to $87.47 a month. And continue to collect the monthly payment to the end of the...
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1.3
I didn't like
  • Being lied totold i cannot cancel
#1524991