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I signed up for their 50 Mb wireless internet. At first all I could get was speeds around 15-20 Mb. They had a couple different technicians come out at which point they replaced the radio and said the first one wasn't aligned properly. Since then I've been able to get...
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Anonymous
Lola

I live in El Paso, TX and I don’t recommend vivint. Their internet is unreliable and refuse to give you credit for all the days you have no internet. I switched to spectrum an...

Anonymous
Robert Black

This Vivint company sucks.. We have asked for help by phoning them.. why this company in Utah of Vivint not helping Canadian people in Regina, Saskatchewan at all.. all we se...

#521011
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Vivint thanks this customer for sharing their experience. We require written notice of cancellation to discontinue monitoring service. This requirement is outlined on the face of the agreement and is reinforced during a required pre-installation survey. We encourage...
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Anonymous
brian thompson

Vivint is horrible, my house burned down in October. probably a year after I installed my system. They have been a total nightmare to work with!!!! Beware of this company!!!

Anonymous
Anonymous

This is the worst comany ever to scam people. This camany is going to *** how do the employs sleep at night knowing that they lied to there customers. And it is Vivint that gi...

#341619
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-I original signed up with Vivint at Best Buy in Nov.2017 I got a full package deal doorbell and 2 outdoor cameras and one inside cameras they charged me $2200 for everything. I asked several different questions about the service the company ect and made sure they was...
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Anonymous
Annonymoustoo

Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed)....

#1231661
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Buyer Beware ! If you ever break your contract with Vivint, and then refuse to pay them for their poor services, they will sell your debt to very shady collection agencies. I broke my contract over 5 years ago, and refused to pay the balance because they did not...
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Anonymous
bon

they are harrassing my family!they will not stop.....they even threatened me!!!! how can i get it to stop. i had a stroke, house went into foreclosure, lost my job. still have...

Anonymous
debbie

How bad did it affect your credit when Vivint sent your information to the collection agency if you did not pay

#1125936
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Well, I must say I am not a big fan of the way Vivint does it troubleshooting. I have been on the phone with Vivint many times reference Cameras going offline time after time. I have called them and have spent HOURS on the phone with one person then another. They would...
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Anonymous
Anonymous

Having the same problem with my cameras in Medicine Hat. They are continually going down since the software update. They say it is the upload speed being low (2.5 mbps) for 3 ...

I liked
  • Price
  • Equiptment at first
I didn't like
  • Service
  • Customer service
#1169546
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I, LaReisha Crankson, was talked into getting from a sales guy. He informed me that I had 30 days to cancel and that I had a 3 day trial before getting billed. If I canceled then he will come pick up the equipment. Well I had a previous contract with cox. He informed...
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1.3
#1271720
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About 8 mths ago I got vivint security installed, with the guarantee that I could cancel at anytime once my equipment loan was paid off. All I would have to do is go month to month, then cancel. Well, I paid off my loan a week later, just to be told that I only had 3...
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2.0
#1195341
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cameras continue to say offline, none work, garage door will say it is open when it is closed, can't open garage using app., front door bell camera doesn't work, says front door open. Have called customer services numerous times even spoke to a manger whom was suppose...
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#1301020
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Vivint - OOOMMMMGGGGGG

Nightmare company. Long hold times, dishonest reps, idiot technicians. My system started acting up after latest software upgrade, loses connection constantly. Their solution is to do nothing..... stay away
#1283348
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Vivint - Cancellation of service

I’m canceling my services because we are moving to Atlanta with our children and no longer need the services. But we enjoyed the services for the years we had it. Thanks for the protection we had
#1282543
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