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I signed up for their 50 Mb wireless internet. At first all I could get was speeds around 15-20 Mb. They had a couple different technicians come out at which point they replaced the radio and said the first one wasn't aligned properly. Since then I've been able to get...
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Anonymous
Lola

I live in El Paso, TX and I don’t recommend vivint. Their internet is unreliable and refuse to give you credit for all the days you have no internet. I switched to spectrum an...

Anonymous
Robert Black

This Vivint company sucks.. We have asked for help by phoning them.. why this company in Utah of Vivint not helping Canadian people in Regina, Saskatchewan at all.. all we se...

#521011
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Vivint thanks this customer for sharing their experience. We require written notice of cancellation to discontinue monitoring service. This requirement is outlined on the face of the agreement and is reinforced during a required pre-installation survey. We encourage...
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Anonymous
brian thompson

Vivint is horrible, my house burned down in October. probably a year after I installed my system. They have been a total nightmare to work with!!!! Beware of this company!!!

Anonymous
Anonymous

This is the worst comany ever to scam people. This camany is going to *** how do the employs sleep at night knowing that they lied to there customers. And it is Vivint that gi...

#341619
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-I original signed up with Vivint at Best Buy in Nov.2017 I got a full package deal doorbell and 2 outdoor cameras and one inside cameras they charged me $2200 for everything. I asked several different questions about the service the company ect and made sure they was...
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Anonymous
Annonymoustoo

Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed)....

#1231661
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Buyer Beware ! If you ever break your contract with Vivint, and then refuse to pay them for their poor services, they will sell your debt to very shady collection agencies. I broke my contract over 5 years ago, and refused to pay the balance because they did not...
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Anonymous
debbie

How bad did it affect your credit when Vivint sent your information to the collection agency if you did not pay

Anonymous
Marisol85

Same exact thing is happening to me but they are calling all my family members and not me. Family that I hardly ever see or talk to. Family that I don't even think they have m...

#1125936
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About 8 mths ago I got vivint security installed, with the guarantee that I could cancel at anytime once my equipment loan was paid off. All I would have to do is go month to month, then cancel. Well, I paid off my loan a week later, just to be told that I only had 3...
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2.0
#1195341
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Well, I must say I am not a big fan of the way Vivint does it troubleshooting. I have been on the phone with Vivint many times reference Cameras going offline time after time. I have called them and have spent HOURS on the phone with one person then another. They would...
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Anonymous
Anonymous

Having the same problem with my cameras in Medicine Hat. They are continually going down since the software update. They say it is the upload speed being low (2.5 mbps) for 3 ...

I liked
  • Equiptment at first
  • Price
I didn't like
  • Customer service
  • Service
#1169546
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One year ago, I moved into my new home at 4053 Larchmere Drive, Grove City, Ohio 43123. I am constantly having connectivity issues were my cameras drop offline then back online. Recently the panel also goes offline and will not reconnect to my router on it owns. I have...
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2.0
#1244958
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Vivint - They are not honest

After cancellation and paid off full amount for the equipment they still keep taking money of your account and I tried calling and they only said it takes 30 days to process cancellation and I tried through chatting and the cut me off
#1258762
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Vivint installed a Security System in my home.While the technician was drilling in the wall, he struck a group of electrical wiring. Needless to say, this is still causing problems in my home. After being paid a small amount for damages, it is still a problem. I was...
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1.0
I didn't like
  • Dismissive nature
#1217339
Reply to reviews
multiple false alarms vivint "we needed to reboot the system" Got up had to be to work at 6:00am the system wouldn't disarm so I could leave my own house "weneede to reboot the system Left home to go shopping the syste indicated that my house was locked and secured got...
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#1248644
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