
Vivint Reviews
Vivint Reviews
I'm still with Vivint for now, but it hasn't been an easy journey. In the time I've been with Vivint I've had so many outages that required me to wait multiple days without internet to get a technician to my house. I've only survived because I used my phone as a hotspot...
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Verified Reviewer New ReviewerLies over parts replaced and upgraded
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- All if it would of worked and been reliable
- Lack of resoution
- Deceptive practices
- Reps lie or dont know whats going on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWaiting to hear from company after email because it is late. I will also call tomorrow.
Next time answer with a nine millimeter. Problem solved.
- Looks like it is highly rated based on tech
- Unprofessional door to door solicitation
Unprofessional interaction on phone
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Verified Reviewer New Reviewer- Nice technician
- Shady sales reps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerScammers
User's recommendation: Stay away from Vivint.
UNETHICAL PRACTICES AS FAR AS UPGRADING YOUR SYSTEM
User's recommendation: IF UPGRADING PAY FOR YOUR UPGRADING UPFRONT A VERY GOOD SYSTEM HAS SOME FLAWS NEEDS TO BE FIXED WHY INSTALL A CAMER IF NOT APPROVRED FOR PAYMENT [PLAN.
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I have had nothing but *** luck with Vivint. The customer service at times, I might as well be talking to a wall.
User's recommendation: Think twice before you sign on. The worst mistake. Should have went with AT&T.
Horrible Customer Service
User's recommendation: DO NOT USE VIVINT.
Return equipment don't need it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUNHAPPY
User's recommendation: DONT USE VIVANT!
- Service
Cancel poor review - problem has been resolved
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Verified Reviewer New ReviewerUnable to cancel service
User's recommendation: Do not sign up for this service. It's not that great and the only goal of the company seems to be to upsell you on more expensive equipment. Plus you can never cancel for any reason.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Lack of resoution
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I live in El Paso, TX and I don’t recommend vivint. Their internet is unreliable and refuse to give you credit for all the days you have no internet.
I switched to spectrum and couldn’t be happier. I regret not getting spectrum before.