Vivint Reviews and Complaints
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3
Issues
resolved
565
Total
reviews
$290K
Claimed
losses
$1.7K
Avg
loss
150K
Page
views
What was your experience with Vivint?
Customers don't like
- Customer service
- Service
- Cancellation policies
Customers like
- Price
- Speed when it worked
- Service
The salesman came to my door and told me about all the robberies and attacks that had been happening in town in the last few months and even one around the corner from my house. I didn't watch the news or read the paper and was scared at what seemed to be happening all...
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I had an appointment scheduled for today and I was cancelled because the technician got caught up in another house. I was explained to the Vivint customer service that i need the alarm As soon as possible. In addition, Vivint scheduling department was rude and it was...
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These reviews are scaring me. My representative in the Middletown New York store has been very helpful with the little kinks that needed to be worked out. Dean was my salesman and I am very happy with him at this time...hope it doesn't go south...I'm a new customer. I...
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Vivint - They are not honest
After cancellation and paid off full amount for the equipment they still keep taking money of your account and I tried calling and they only said it takes 30 days to process cancellation and I tried through chatting and the cut me off
multiple false alarms vivint "we needed to reboot the system" Got up had to be to work at 6:00am the system wouldn't disarm so I could leave my own house "weneede to reboot the system Left home to go shopping the syste indicated that my house was locked and secured got...
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Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed). At about 90 days (not even the full 120 days).. the system just quit working, I couldn't...
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Vivint - Door to door aggressive sales people
2 men from this company came banging on our doors for an extended period of time last night at 10pm. We then watched them go to our neighbors and bang on her window until she came to the door where they attempted to get let into her house to sell her security. The quality of their product is irrelevant when you use such aggressive, bullying tactics to sell it.
One year ago, I moved into my new home at 4053 Larchmere Drive, Grove City, Ohio 43123. I am constantly having connectivity issues were my cameras drop offline then back online. Recently the panel also goes offline and will not reconnect to my router on it owns. I have...
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vivint put a bad mark on my credit in 2014, i called them and found out that my x wife had put an account in my name. I had nothing to do with it and vivint agreed with me and took this off my credit report in 2015. Recently for no reason but to try and do a cash grab...
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Product
I didn't like
- Money grabbers
- Snooty cs agents
Similar to Vivint
-I original signed up with Vivint at Best Buy in Nov.2017 I got a full package deal doorbell and 2 outdoor cameras and one inside cameras they charged me $2200 for everything. I asked several different questions about the service the company ect and made sure they was...
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Yes , it's time to sue Vivint; I spent 1356.00 at Best Buy for their "Smart Home System".. I had to leave town (which was the primary reason for getting the system installed)....