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Do not use Vivint. This is a dishonest misleading company who has absolutely terrible customer service, product support, and will try to lock you into contracts without authorization or reviewing any of the terms. I am currently awaiting my court date to have my issues...
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1.3
I didn't like
  • No integrity
  • Illegal practices
  • Dishonesty
#1190201
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Vivint - Cancellation

I tried to cancel my service Friday on 2-9-2018. I want my service cancelled.
#1188441
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Vivint - Cancellation of service

I am not disappointed with Vivints service. I am single and I have no one to ask for help from. I want my acct closed totally. Acct #2374021
1.8
Details
Customer service
Price Affordability
Product or Service Quality
Staff
#1188432
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Vivint - Doorbell no working again andcagain

Doorbell camera not working again. It has been fixed several times now it's not working again 661-494-59700
#1184550
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I purchased a system 18 months ago with a Smart home panel, Space monkey storage, Doorbell camera, interior camera, 2 thermostats, Glass break detectors, smoke detector. The space monkey worked for about 6 months then stopped downloading videos and photos. The upstairs...
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1.7
#1183666
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VIVINT IS THE WORST SECURITY SYSTEMS TO HAVE. IT IS RIP OFF! THIS F*&%@! SUCK! I WOULD NEVER RECOMMEND ANYONE TO THIS COMPANY!!!!!! NOTHING WORKS EVERY WEEK IS A DIFFERENT THING, CAMERA DOES'NT WORK, PANEL'S FAULT, TERMOSTAT STOPS WORKING EVERY 4 DAYS, I DON'T EVEN...
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#1181495
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I purchased a Vivint system two years ago and have had nothing but trouble since. My doorbell does not work, never has. It has been replaced two times in the last six months. It is always I mean always off line. Individuals ring my doorbell and leave, because they...
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#1178471
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My account was fully up to date but I cancelled then three months later I got a credit Beauru notice that 3800 was on my credit rating from Vivint. I was so mad. I’ve called they’ve told me I owed nothing they don’t know what I’m talking about. I was working hard to...
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#1175137
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Vivint is expensive and unreliable!!! Upset customer

Horrible customer service expirience. We not help you at all. They do not take care of there customers!!!!!
#1174646
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I have had to call for issues with the doorbell camera weekly, at times daily and have had technicians out to times in past month or 2 and camera is again offline and has been for days. There is no proactive monitoring by Vivint even after months of issues so unless I...
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#1174637
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