State: Pennsylvania Product: Vivint Customer Care Clear all filters (3 of 90 reviews match)
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1.5
Details
I had Vivint installed August 12, 2016 and was told that because of my age (70 years) I could cancel within 30 days. After numerous problems with the system I called them on September 6th to cancel their service. They wanted to know why and did I know anyone who...
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Author
Location
Erie, Pennsylvania
Service
Vivint Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #930750 is a subjective opinion of poster.
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Vivint Customer Care Review

1.8
Details
I tried to speak to someone about stopping my service that hasn't been used in a year and.a haven't been on in over a years. No one will answers my questoons.
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Author
Location
Pittsburgh, Pennsylvania
Service
Vivint Customer Care
Reason of review
Poor customer service
Review #893026 is a subjective opinion of poster.
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Had security system in Wilmington NC.Notified Co. Several times to disconnect by Nov.2015, as home was being sold due to husbands death. Have not been in Wilmington since 2015. Have discussed issue with many employees, no one can cancel. Spoke with acctounting mgr.,...
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Author
Location
Wyalusing, Pennsylvania
Service
Vivint Customer Care
Cons
  • Impossible to deal with
Reason of review
Poor customer service
Preferred solution
Full refund
Review #866925 is a subjective opinion of poster.