State: Pennsylvania Product: Vivint Customer Care Clear all filters (3 of 93 reviews match)
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1.5
Details
I had Vivint installed August 12, 2016 and was told that because of my age (70 years) I could cancel within 30 days. After numerous problems with the system I called them on September 6th to cancel their service. They wanted to know why and did I know anyone who...
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Review
#930750 Review #930750 is a subjective opinion of poster.
Service
Vivint Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Vivint Customer Care Review

1.8
Details
I tried to speak to someone about stopping my service that hasn't been used in a year and.a haven't been on in over a years. No one will answers my questoons.
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#893026 Review #893026 is a subjective opinion of poster.
Service
Vivint Customer Care
Reason of review
Poor customer service
Had security system in Wilmington NC.Notified Co. Several times to disconnect by Nov.2015, as home was being sold due to husbands death. Have not been in Wilmington since 2015. Have discussed issue with many employees, no one can cancel. Spoke with acctounting mgr.,...
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Review
#866925 Review #866925 is a subjective opinion of poster.
Service
Vivint Customer Care
Cons
  • Impossible to deal with
Reason of review
Poor customer service
Preferred solution
Full refund

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts