State: North Carolina Product: Vivint Security System Clear all filters (6 of 190 reviews match)
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1.8
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Horrible company, is a total scam.We were sold this company on the understanding that we could cancel within 30 days and that there was no long term contract. When we tried to cancel within 30days we were denied our ability to cancel.Now it's 11 months later and we...
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Anonymous
#1186852

Sorry to hear I want out too what a jerks

Author
Location
High Point, North Carolina
Product
Vivint Security System
Reason of review
Poor customer service
Review #884555 is a subjective opinion of poster.
Resolved
1 comment
Vivint is the worst. My home security system has NOT been working properly for the past 5 months. I've called numerous times trying to get it fixed. They promised to send me parts but never did. They then promised they would send out a Tech. I stayed home the entire...
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Anonymous
#1165225

I too am having same issue!!This company is the worst! I'm contacting my lawyer they can take their contract and shove it!!!!

Author
Location
Wilson, North Carolina
Product
Vivint Security System
Reason of review
Poor customer service
Review #847695 is a subjective opinion of poster.
0 comments
Vivint values and appreciates this individual’s feedback. Sales representatives are independent and have the ability to set their own schedules- they were neither encouraged nor obligated to canvass this past Memorial Day. We apologize about any disturbance or...
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Author
Location
Spring Lake, North Carolina
Product
Vivint Security System
Review #412463 is a subjective opinion of poster.
0 comments
Vivint would like to apologize about any inconvenience or disturbance caused by a sales representative this past Memorial Day. Sales representatives are independent, set their own schedules, and are neither obligated nor encouraged by corporate to canvass on holidays. ...
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Author
Location
Spring Lake, North Carolina
Product
Vivint Security System
Tags
  • Vivint Unpatriotic
  • Vivint sales v sensitivity
  • Sales More Important than Fallen W
Review #412458 is a subjective opinion of poster.
0 comments
We thank this customer for their feedback concerning their cancellation. Vivint requires a written notice of cancellation to discontinue monitoring service. The requirement for this notice is detailed in boldface on the front of the agreement. Customers are also...
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Author
Location
Charlotte, North Carolina
Product
Vivint Security System
Review #389915 is a subjective opinion of poster.
0 comments
We're sorry that you had a bad experience with out company! We pride ourselves on having the best customer service in the industry. Our customers should be able to rely on us any time, day or night, which is why our reps are available 24x7x365 to resolve any issue that...
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Author
Location
High Point, North Carolina
Product
Vivint Security System
Review #388720 is a subjective opinion of poster.