State: North Carolina Clear all filters (11 of 645 reviews match)
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0 comments
1.0
Details
We wanted to add more security to our house like the self locking key, doorbell mirror and another whole building. We have wonderful security here but they don't offer the key lock or the door bell so when Vivinit came by our house we were pleased. The guy promised us...
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Author
Location
Jacksonville, North Carolina
Reason of review
I hate liars.
Review #1075072 is a subjective opinion of poster.
2 comments
1.0
Details
So I started with Vivint a week and a half ago and the guys told me he'd be back in a couple days to see how it was going and that if we didn't like it they could come back and remove the equipment. So I waited and a week later I call vivint and they told me I only...
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Anonymous
#1347342

If you couldn't afford the $78 a month why did you sign to begin with. That being said.... they are a contract trapping company.

Author
Location
Jacksonville, North Carolina
Reason of review
Problems with payment
Review #1058931 is a subjective opinion of poster.
1 comment
1.8
Details
Horrible company, is a total scam. We were sold this company on the understanding that we could cancel within 30 days and that there was no long term contract. When we tried to cancel within 30days we were denied our ability to cancel. Now it's 11 months later and...
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Anonymous
#1186852

Sorry to hear I want out too what a jerks

Author
Location
High Point, North Carolina
Reason of review
Poor customer service
Review #884555 is a subjective opinion of poster.
1 comment
A pushy sales person used my disabled mother to talk me into a Vivint system with life alerts for extra safety. Once she left and I saw the negative reviews, I used my right to rescind. The nice girl who sold me the system returned when I faxed my cancellation notice...
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Anonymous
#1175661

I agree. I bought this service because my wife was worried about break-ins in the neighborhood and missed the fine print. Apparently the contract is for 40 months and we have ...

Author
Location
Rockfish, North Carolina
Reason of review
Poor customer service
Review #866543 is a subjective opinion of poster.
Resolved
1 comment
Vivint is the worst. My home security system has NOT been working properly for the past 5 months. I've called numerous times trying to get it fixed. They promised to send me parts but never did. They then promised they would send out a Tech. I stayed home the entire...
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Anonymous
#1165225

I too am having same issue!!This company is the worst! I'm contacting my lawyer they can take their contract and shove it!!!!

Author
Location
Wilson, North Carolina
Reason of review
Poor customer service
Review #847695 is a subjective opinion of poster.
0 comments
Vivint values and appreciates this individual’s feedback. Sales representatives are independent and have the ability to set their own schedules- they were neither encouraged nor obligated to canvass this past Memorial Day. We apologize about any disturbance or...
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Author
Location
Spring Lake, North Carolina
Review #412463 is a subjective opinion of poster.
0 comments
Vivint would like to apologize about any inconvenience or disturbance caused by a sales representative this past Memorial Day. Sales representatives are independent, set their own schedules, and are neither obligated nor encouraged by corporate to canvass on holidays. ...
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Author
Location
Spring Lake, North Carolina
Tags
  • Vivint Unpatriotic
  • Vivint sales v sensitivity
  • Sales More Important than Fallen W
Review #412458 is a subjective opinion of poster.
1 comment
We're sorry that you had a bad experience with out company! We pride ourselves on having the best customer service in the industry. Our customers should be able to rely on us any time, day or night, which is why our reps are available 24x7x365 to resolve any issue that...
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Author
Location
Charlotte, North Carolina
Review #408920 is a subjective opinion of poster.
0 comments
We thank this customer for their feedback concerning their cancellation. Vivint requires a written notice of cancellation to discontinue monitoring service. The requirement for this notice is detailed in boldface on the front of the agreement. Customers are also...
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Author
Location
Charlotte, North Carolina
Review #389915 is a subjective opinion of poster.

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Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
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0 comments
We're sorry that you had a bad experience with out company! We pride ourselves on having the best customer service in the industry. Our customers should be able to rely on us any time, day or night, which is why our reps are available 24x7x365 to resolve any issue that...
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Author
Location
High Point, North Carolina
Review #388720 is a subjective opinion of poster.