1001 Sw 5Th Ave, Portland, OR 97204
Not resolved

I have tried to give the benefit of the doubt to Vivint. I have reset my alarm system so many times that I’ve actually gotten really good at it.

I have had technicians out here at least a dozen times or more in the last two years. Every time they come out it is a new issue, and I have fixed every single one of those issues but the system still does not work. When I asked to cancel my contract and get my money back for a faulty system, they told me That they would come out and take the system but we’re not give me any money back. The last time I had a technician out, was this last weekend.

He is the one that I actually installed my system back in 2017. He told me that the cameras were hooked up improperly. He had all of the cameras all connected together and used my plug-in for my garage door opener to connect them to the power. He then took all the wires apart, put them in two plug-ins on each side garage door opener.

And now the system works worse than it did before. I talked to multiple supervisors today. I asked very politely over and over again to please come out and take the system and cancel my contract and I needed my money back. Obviously they did not agree.

I would like to file a lawsuit. You can add photos to this one

Reason of review: Bad quality.

Monetary Loss: $5000.

Preferred solution: Full refund.

Vivint Cons: Equipment is very poor quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Vivint Reviews

  1. 214 reviews
  2. 83 reviews
  3. 27 reviews
  4. 3 reviews
  5. 3 reviews
Vivint reviews