89 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments

A sales rep visited my home in Aug. and Sept.

so in Sept. I sat and listened to his information filled the Paperwork out until it got to the part where he wanted to run a credit check on me, then I declined because no one has don that before, besides I already have monitoring, then he asked if my brother would want to obtain the service he took his information down. I then decided that neither of us wanted the serviced and declined verbally and didn't sign the application. Last week I got a notice that the application had been submitted and a credit check had been done on my brother and myself.

I called and left my complaint with a woman who said she would withdraw the application and alert Equifax to remove the credit inquiry.

She was suppose to send me an e-mail confirming all of this but I haven't heard back from her. I may have to go further if nothing is done.

User's recommendation: I would watch them tear the application up in front of you before they leave your home and check your credit afterward if you decline their service.

Preferred solution: Remove the credit request from Equifax on my brother and myself and send proof..

Vivint Cons: Transparency.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Vivint Reviews

  1. 277 reviews
  2. 93 reviews
  3. 32 reviews
  4. 6 reviews
  5. 3 reviews
Vivint reviews