Vivint - Illegal ly submitted my application for the service without my consent
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New ReviewerA sales rep visited my home in Aug. and Sept.
so in Sept. I sat and listened to his information filled the Paperwork out until it got to the part where he wanted to run a credit check on me, then I declined because no one has don that before, besides I already have monitoring, then he asked if my brother would want to obtain the service he took his information down. I then decided that neither of us wanted the serviced and declined verbally and didn't sign the application. Last week I got a notice that the application had been submitted and a credit check had been done on my brother and myself.
I called and left my complaint with a woman who said she would withdraw the application and alert Equifax to remove the credit inquiry.
She was suppose to send me an e-mail confirming all of this but I haven't heard back from her. I may have to go further if nothing is done.
User's recommendation: I would watch them tear the application up in front of you before they leave your home and check your credit afterward if you decline their service.
Preferred solution: Remove the credit request from Equifax on my brother and myself and send proof..
Vivint Cons: Transparency.
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