I agree. They are the worst company I have ever dealt with System hasn't worked since I bought it 6 months ago.
Service guys say there is no way to make it work as everything is to far from the main unit. But they will not let me out of contract now even after they told me they would. And you can be sure they are still charging me ever though it wont work. I have hour long phone calls with them due to being on hold for so long.
Horrible horrible company. Never again with them.
DO NO BUY FROM them. Do research....there are better systems for much much less money
Product or Service Mentioned: Vivint Security System.
Reason of review: Bad quality.
Monetary Loss: $3500.
Preferred solution: Full refund.