1215 Hargett St, Jacksonville, NC 28540, USA
Not resolved
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
2 comments

So I started with Vivint a week and a half ago and the guys told me he'd be back in a couple days to see how it was going and that if we didn't like it they could come back and remove the equipment. So I waited and a week later I call vivint and they told me I only have 2 options, have someone else take it over or I'd have to pay the rest of my contract $4,300.... I need help we can't afford to pay the $78 on top of our other bills and we are stuck and customer service is clueless and not helpful at all.

Product or Service Mentioned: Vivint Security System Free Trial.

Reason of review: Problems with payment.

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Anonymous
#1347342

If you couldn't afford the $78 a month why did you sign to begin with.

That being said.... they are a contract trapping company.

Anonymous
Louisville, Kentucky, United States #1347206

They are scamming you. Contact attorney general office.

If you know of legal aid in your area contact them.

Contact BBB. Fight them, they are using scare tactics.

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