State: Georgia Product: Vivint Security System Clear all filters (5 of 190 reviews match)
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2.8
Details
I've been sick here lately and missed a lot of work I fell behind a little on my Vivint account and got hit with emails and phone calls but that I can live with as its there right to collect a debt. but to make my panel start beeping at 8 am is definitely got to be...
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Author
Location
Macon, Georgia
Product
Vivint Security System
Pros
  • Equipment
  • Customer reps are nice
  • Equipment works well
Cons
  • Contract cant be cancelled for 5 years
  • Extremly unethical practices
  • Billing threw control panel beeping
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1343444 is a subjective opinion of poster.
1 comment
I cecil nail want to canceled my securty alarm with vivint servise #-4822014 thank you very much for your servise ! home adddress is 193 south oak st baxley ga 31513 . Have a great day . your servise is good but i don t need it . not...
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koneai
#1143647

We don't like to hear that you want to cancel Vivint service. Our Special customer care representatives are here 24/7 and are always able to assist you please call 844 452 405...

Author
Location
Pooler, Georgia
Product
Vivint Security System
Reason of review
Good customer service
Review #810239 is a subjective opinion of poster.
0 comments
Vivint thanks Jessica for bringing all of these issues to its attention. We wish to resolve them to the best of our abilities and ensure that you have a working service that you are satisfied with. When your equipment malfunctions or is otherwise inoperative, we...
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Author
Location
Tifton, Georgia
Product
Vivint Security System
Review #500345 is a subjective opinion of poster.
0 comments
Vivint thanks this customer for their feedback and for taking the time to share their experience with PissedConsumer. We understand that sometimes our customers move. In the event that one of our customers is in the military and is moving either overseas or into...
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Author
Location
Columbus, Georgia
Product
Vivint Security System
Review #484656 is a subjective opinion of poster.
36 comments
Vivint appreciates this customer voicing their concerns. All Vivint equipment (excluding batteries) is covered under warranty. Customers are never required to pay for replacement of warranted equipment. We do, however ask that they are responsible for a $49 service...
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Author
Location
Atlanta, Georgia
Product
Vivint Security System
Review #307557 is a subjective opinion of poster.