I am frustrated over this company that continue to use information illegally and think it is okay. I have not ever owned or signed for a Vivint account or system at anytime, but somehow my information keep coming up in their system.
This is the second time. Now it is showing up on my credit report. I have had only one home security system and that is Monitronics, who is now Brinks, for over fifteen years. The first time I had this problem I wrote a letter to the company and called them.
I was told to send a signed letter or notification to end the account. My question is, "Why should I have to sign anything for something I never signed for in the first place?" There need to be something done about this company.
Reason of review: Do not own an account but billed.
Preferred solution: Delete my name from your system and stop using my information without written consent..
Vivint Cons: Never owned or signed for an account.