I had the Vivint security system installed in late May.Have had one big problem--the doorbell camera, which is suppose to capture images of people coming on to the property, does not consistently capture.
I can leave out and come into my home several times during the day, and maybe one time I am captured. Some days the letter carrier is captured, most days that person is not captured. I use that as a barometer of how well the doorbell camera works because I know that if no one else comes on to the property, myself and the letter carrier do!
Vivint has not been able to resolve this problem.I am really thinking of breaking the contract and shopping around for another security company.
Review about: Vivint Security System.
Reason of review: Poor customer service.
Preferred solution: Fix the problem or replace the doorbell camera with one that works ALL THE TIME, not just some of the time..