Atlanta, Georgia
Not resolved

In July of 2016, a Vivint salesperson came to my door telling me about how Vivint was the top company for offering home security. The package he offered included three cameras, doorbell camera, two exterior cameras, wifi thermostat, and an Alexa tower.

The salesperson told me that the contract was for 24 months. The cost was $100 a month. After 28 months, I called to cancel the service because I was not using it and was told that the contract was for 42 months. They said if I wanted to cancel the contract that I would have to pay all 14 remaining payments.

A total ripoff!! I will not recommend this company to anyone I know.

I was scammed! I am going to try to get a loan so that I can get from under this contract.

Product or Service Mentioned: Vivint Security System Plan.

Reason of review: Return, Exchange or Cancellation Policy.

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