State: District Of Columbia City: Washington Product: Vivint Internet Service Clear all filters (1 of 23 reviews match)
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Vivint - Customer service does not answer the phone during business hours

1.5
Details
I live in Southern Utah and this is the worst internet company I have ever used in my 38 years on this earth. My internet has not worked nor my phone for several days, nothing has been done. I was told it was "weather" issues. It snowed a tiny bit, no accumulation and they cant keep the internet on. I live in Utah for Christ's sake, what they *** will they do when there is actual weather. I am trying to cancel my service and switch to U-verse. They are always available for customer service and their service actually works.
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Author
Location
Washington, District Of Columbia
Service
Vivint Internet Service
Cons
  • Poor troubleshooting ability
  • Misrepresentation
  • Cancellation policies
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Review #729937 is a subjective opinion of poster.