Vivint Phone Numbers and Emails

Toll-Free Number:

  • (800) 216-5232
    Canada Area

Customer Service:

  • (855) 737-3595
    Installation Appointments
  • (855) 273-8527
    Installation Appointments
  • (855) 725-4440
    Purchase a system
  • (855) 881-3392
    Service Appointments
  • (877) 873-9879
    Service Appointments
  • (800) 318-1970
    Service Appointments
  • (801) 377-9111
    Us only
  • (855) 832-1550
    Vivint Smart Home Security and Alarm System
  • (877) 404-4129
  • (855) 616-6589
  • (855) 290-3685
  • (855) 792-7787
  • (855) 718-4748
  • (855) 718-4985
  • +1 403 942 4020
    Vivint Canada Inc.

Accounting/ Billing:

  • (855) 634-4266

Sales/ Reservations:

  • (855) 484-8498

Technical Support:

  • (855) 272-5029

Vivint Emails:

Customer Service
Report potential vulnerability
Investors/ Franchasing
Privacy Inquiries
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Vivint Contact Information

Vivint Website:

Vivint Help Center:

Corporate Office Address:

Vivint, Inc.
4931 North 300 West
Provo, Utah 84604
United States

Other Info (opening hours):

Additional Fax:

Canada Area: +1 (403) 942 4020

Other Location:

1602 3rd Ave. S

Lethbridge, AB T1J0L2

US payments to:

Vivint: Billing

62992 Collections Drive

Chicago, IL 60693-0629

Canada payments to:

C/O Lockbox 914410

P.O Box 4090 STN A

Toronto, ON M5W 0E9


+1 (801) 377-4116
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Vivint Rating Based on 440 Reviews

Rating details

more details
Customer service
Product or Service Quality
Price Affordability
Billing Practices

Rating stats

Rating trend

Summary of Vivint Customer Service Calls

07:58 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vivint Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “Change payments method”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancellation”
  • “Security activation issues”

Product/ Service Question:

  • “Get a certificate for homeowners insurance”
  • “Installer damaged property”
  • “Having problems with the system”

Staff Question:

  • “New services”
  • “I am current vivint customer & having hard time to operate it. Want to talk with customer service representative.”
  • “I need service call”

Request for Information Question:

Account Question:

  • “Account issues”
  • “Account summary”
  • “Ck account”

Return/ Replace Question:

  • “Return equipment don't need it”

Other Question:

  • “Camera”
  • “Equipment”
  • “Informatio update”


Vivint Terms of Service
By accessing this website, The Client of Vivint are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that The Client are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law. Permission is granted to temporarily download one copy of the materials (information or software) on Vivint, Inc. or Vivint Louisiana LLC. This license shall automatically terminate if The Client of Vivint violate any of these restrictions and may be terminated by Vivint at any time. The materials appearing on Vivint website could include technical, typographical, or photographic errors. Vivint does not warrant that any of the materials on its website are accurate, complete, or current. Vivint does not, however, make any commitment to update the materials.
To read more:
Vivint Privacy Policy
To read more:
Top Vivint Services

Customer Care, Sales Representative, Internet Service

Top Vivint Products

Security System, Account, Door Lock

Vivint Pros and Cons

Pros: Price, Service, System was great in the beginning, Speed when it worked, Equiptment at first

Cons: Customer service, Service, Lack of resoution, Cancellation policies, Not caring about your system problems

Related Companies

Vivint Solar, APX Alarm


Vivint is a leading provider of home technology services in North America. Their technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation, and solar solutions. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada.

Vivint reviews and complaints

Vivint is ranked 89 out of 260 in Security and Protection Services category

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