Contact Vivint Customer Service
Vivint Phone Numbers and Emails
Toll-Free Number:
-
(800) 216-5232Canada Area
Customer Service:
-
(855) 737-3595Installation Appointments
-
(855) 273-8527Installation Appointments
-
(855) 725-4440Purchase a System
Vivint Emails:
Contact Information
Vivint Website:
Vivint Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax:
Canada Area: +1 (403) 942 4020
Other Location:
1602 3rd Ave. S
Lethbridge, AB T1J0L2
US payments to:
Vivint: Billing
62992 Collections Drive
Chicago, IL 60693-0629
Canada payments to:
C/O Lockbox 914410
P.O Box 4090 STN A
Toronto, ON M5W 0E9
Fax:
Summary of Vivint Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vivint?
Payments and Charges Question:
- “Payment”
- “Billing”
- Fraud complaint
Request for Information Question:
- “Need to make an appointment”
- “About my contact”
- “About a payment?”
Product/ Service Question:
- “Having problems with the system”
- “Vivint app not working”
- “Loan bal”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel service appointment”
- “Cancel services”
Staff Question:
- “Want to get service”
- “Need service person to fix sensors for alarm.”
- “Service was interrupted”
Account Question:
- “Account”
- “Hacking into vivent home security system”
- “Account issues”
Employment Question:
- “Payoff”
- “To pay off my equipment”
Return/ Replace Question:
- “Change my email address”
- “Return equipment don't need it”
Refund Question:
- “For my refund”
Cards Question:
- “Change card payment”
Other Question:
- “Installation”
- “Need loyalty department”
- “Upgrade”
About
,
Vivint is a leading provider of home technology services in North America. Their technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation, and solar solutions. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada.
Vivint is ranked 110 out of 330 in Security and Protection Services category
USA
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