Vivint Phone Numbers and Emails

Toll-Free Number:

  • (800) 216-5232
    Canada Area

Customer Service:

  • (800) 216-5232
    Canada Area
  • (801) 377-9111
    Us only
  • (855) 832-1550
    Vivint Smart Home Security and Alarm System
  • (877) 404-4129
  • (855) 290-3685
  • (855) 792-7787
  • (855) 634-4266
  • (855) 737-3595
  • (855) 273-8527
  • (855) 881-3392
  • (877) 873-9879
  • (800) 318-1970
  • (855) 272-5029
  • (855) 718-4748
  • +1 403 942 4020
    Vivint Canada Inc.
  • (855) 616-6589
    Purchase A System

Vivint Emails:

Customer Service
Report potential vulnerability
Investors/ Franchasing
Legal
Privacy Inquiries
Media
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Vivint Contact Information

Vivint Website:

Vivint Online Chat:

Corporate Office Address:

Vivint, Inc.
4931 North 300 West
Provo, Utah 84604
United States

Other Info (opening hours):

Additional Fax:

Canada Area: +1 (403) 942-4020


Mailing Address:

Billing

62992 Collections Drive

Chicago, IL 60693-0629


Other Location:

101 Seaport Blvd,

Seventh Floor,

Boston, MA 02210

Fax:

+1 (801) 377-4116
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Vivint Rating Based on 413 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Billing Practices

Rating stats

Rating trend

Summary of Vivint Customer Service Calls

22 TOTAL
CALLS
02:07 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vivint Customer Service?

Activation/ Cancellation Question:

  • “Activation issues”
  • “Cancellation”
  • “Cancel i need service call”

Request for Information Question:

  • “Requesting a service technician”
  • “Questions about my bill”

Payments and Charges Question:

  • “Why my name is in for collections of the contract, when it's in Robert McTavish's name. I only helped pay the bills. Im not paying for anything cuz it's not in my name. Yes we did live together, so he's the one that ordered Vivint. .”
  • “Bill”

Staff Question:

  • “I need service call”
  • “No internet service”

Product/ Service Question:

  • “My equipment not working right”

Other Question:

  • “Lock panel inoperative”
  • “A guy was in my back yard and my camera is off line ... HELP!!”
  • “Mother has dementia and forgot passcode”

About

Vivint Terms of Service
By accessing this website, The Client of Vivint are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that The Client are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law. Permission is granted to temporarily download one copy of the materials (information or software) on Vivint, Inc. or Vivint Louisiana LLC. This license shall automatically terminate if The Client of Vivint violate any of these restrictions and may be terminated by Vivint at any time. The materials appearing on Vivint website could include technical, typographical, or photographic errors. Vivint does not warrant that any of the materials on its website are accurate, complete, or current. Vivint does not, however, make any commitment to update the materials.
To read more: https://www.vivint.com/company/policies/terms-of-use
Vivint Privacy Policy
To read more: https://www.vivint.com/company/policies/privacy
Top Vivint Services

Customer Care, Sales Representative, Internet Service

Top Vivint Products

Security System, Account, Door Lock

Vivint Pros and Cons

Pros: Price, System was great in the beginning, Speed when it worked, Service, Friendliness of customer support

Cons: Customer service, Service, Cancellation policies, Not caring about your system problems, Being lied totold i cannot cancel

Related Companies

Vivint Solar, APX Alarm

Summary

Vivint is a leading provider of home technology services in North America. Their technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation, and solar solutions. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada.

Vivint reviews and complaints

Vivint is ranked 55 out of 262 in Security and Protection Services category

Area Served

USA

Payment Methods

MasterCardDiscover

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