Contact Information

You can contact the customer service representative of Vivint calling Vivint's helpline phone numbers.

Toll-Free Number:

  • (800) 216-5232 Canada Area

Customer Service:

  • (800) 216-5232 Canada Area
  • (801) 377-9111 Us only
  • (855) 832-1550 Vivint Smart Home Security and Alarm System
  • (877) 404-4129
  • (855) 290-3685
  • (855) 792-7787
  • (855) 634-4266
  • (855) 737-3595
  • (855) 273-8527
  • (855) 881-3392
  • (877) 873-9879
  • (800) 318-1970
  • (855) 272-5029
  • (855) 718-4748
  • +1 403 942 4020 Vivint Canada Inc.
  • (855) 616-6589 Purchase A System
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Currently you can call only US numbers.

Vivint Website:

Vivint Online Chat:

Vivint Emails:

  • Customer Service Report potential vulnerability
  • Customer Service
  • Investors/ Franchasing
  • Legal Privacy Inquiries
  • Media Press Inquiries

Corporate Office Address:

Vivint, Inc.
4931 North 300 West
Provo, Utah 84604
United States


+1 (801) 377-4116

Other Info (opening hours):

Additional Fax:

Canada Area: +1 (403) 942-4020

Mailing Address:


62992 Collections Drive

Chicago, IL 60693-0629

Other Location:

101 Seaport Blvd,

Seventh Floor,

Boston, MA 02210

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Vivint Rating Based on 371 Reviews

Rating details

more details
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Product or Service Quality
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Vivint Customer Service Calls

02:07 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vivint Customer Service?

Activation/ Cancellation Question:

  • “Cancel i need service call”

Payments and Charges Question:

  • “Bill”

Staff Question:

  • “No internet service”

Other Question:

  • “Having issues with my NEST thermostate.”
  • “L1”
  • “Corporate”


Vivint Terms of Service
By accessing this website, The Client of Vivint are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that The Client are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law. Permission is granted to temporarily download one copy of the materials (information or software) on Vivint, Inc. or Vivint Louisiana LLC. This license shall automatically terminate if The Client of Vivint violate any of these restrictions and may be terminated by Vivint at any time. The materials appearing on Vivint website could include technical, typographical, or photographic errors. Vivint does not warrant that any of the materials on its website are accurate, complete, or current. Vivint does not, however, make any commitment to update the materials.
To read more:
Vivint Privacy Policy
To read more:
Top Vivint Services

Customer Care, Sales Representative, Internet Service

Top Vivint Products

Security System, Account, Doorbell

Vivint Pros and Cons

Pros: Price, Speed when it worked, Service, Friendliness of customer support, Equiptment at first

Cons: Customer service, Service, Cancellation policies, Not caring about your system problems, Lack of resoution

Related Companies

Vivint Solar, APX Alarm


Vivint is a leading provider of home technology services in North America. Their technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation, and solar solutions. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada.

Vivint reviews and complaints

Vivint is ranked 49 out of 249 in Security and Protection Services category

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