I really hate I signed a contract with this company. Once or twice a month since I had the system installed about 2 years ago, it has been troublesome.
The panel becomes disconnected from the WiFi. The crazy thing is the WiFi is up and running with a strong signal. I go through the troubleshooting steps but nothing remedies the problem. I call the support department.
I go through a series of troubleshooting methods with the representative. After wasting 30-45 minutes, the problem still exists. The rep will tell me the company will send someone out free of charge. Wow!
In the meantime, my security system is out of commission for 4-5 days. I have a disabled relative in my home. I primarily wanted a security system for their safety when no one is home. Also, the doorbell camera often goes out.
I could have gone with ADT.
Dont waste money with this system. Youll be unarmed more than armed.
User's recommendation: Not worth your money.