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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

Notified Vivint to cancel. No longer under contract, but indicate I will still need to pay for another month.

They claim they have liability even after notice and my disconnecting their ability to monitor.

Scam, another way to get another months $. Stay away from them.

Product or Service Mentioned: Vivint Account.

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They have done the same thing to us. We cancelled our contract August 2018 and paid them the agreed amount of money they required to cancel.

We kept our part of the agreement. Nine months later they charged my account again for $30.00. We called them 3 times and they told us they would refund our money and to this day they have not. They are liars, deceptive, and the equipment always had problems.

They need to be sued and shut down for their deceptive practice.

Never recommend Vivint to anyone except maybe an enemy. Their representatives are liars and misleading.