In August of 2012 my 39 month contract was set to expire. I sent a written notice to the company and a few days later I called to confirm the product was cancelled.
The representative on the phone haggled me until I agreed to continue coverage with them. I was offered a three months free, update to new system and I discount on existing bill. During those three free months they continued to charge me, and when it came to the month I had to be begin paying they did not adjust the monthly premium. After several phone calls to vivint the issue this is not resolved and they claim that I have two months do to them.
I am at my limit ready to seek legal action against this company.
Review about: Vivint Security System.
Monetary Loss: $3900.