State: Alberta Product: Vivint Customer Care Clear all filters (4 of 90 reviews match)
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0 comments
1.0
Details
They have taken over $650 so far and my bank has reversed about $200 of that total but both Vivint and the bank won't help solve the problem. Since we don't have an account with Vivint, their customer service told my wife that they didn't care about us and that we...
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Author
Location
Edmonton, Alberta
Service
Vivint Customer Care
Reason of review
Problems with payment
Review #912344 is a subjective opinion of poster.
23 comments
Class action law suits in the US against Vivint. Anyway we can get one going in Canada?? intimidating non stop sales calls at your door and then their security system tried to blow up my furnace! Of course Vivint thinks I should pay to have them kill me and I'm...
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Anonymous
#1703425

After filing the complaint with the BBB Vivint credited my account! I recommend this as a solution too!

Author
Location
Grande Prairie, Alberta
Service
Vivint Customer Care
Reason of review
Poor customer service
Review #901015 is a subjective opinion of poster.
1 comment
1.0
Details
I had to sell my house and move into a rental. Instead of allowing me to cancel the contract they are making me pay the entire term of the contract in full even though I am not using the service. This company doesn't care at all for their customers. DO NOT SIGN A...
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Anonymous
#1084438

I made a very big mistake I regret why I had to sign a contract with Vivint. This company is a scam. Customer service people are very rude and arrogant, I hate them. I reporte...

Author
Location
Calgary, Alberta
Service
Vivint Customer Care
Cons
  • Cancellation policy
  • Wrongful promises and commitments
  • Not caring about your system problems
Reason of review
cancellation policy
Loss
$1000
Preferred solution
Price reduction
Review #754107 is a subjective opinion of poster.
0 comments
My experience with Vivint was very scary. The young kid who looked like a gang member rang my door bell at 930pm. He proceeded to ask if I had a home security system as indicated by my sign outside. I said, "Obviously". Next he asked if I had a cell iPhone, which I...
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Author
Location
Mount Valley, Alberta
Service
Vivint Customer Care
Reason of review
Poor customer service
Review #681850 is a subjective opinion of poster.